Hurricane Recovery Assistance

October 6, 2005

Once again, a hurricane has devastated the Gulf Coast, and once again, Intuit employees offer our thoughts and support to those left in its wake — this time to the victims of Hurricane Rita.

To many of us, the losses suffered by victims of Hurricanes Katrina and Rita are incomprehensible. We cannot begin to comprehend the enormity of the challenge you face. We want to do our part to help you address some of your needs.

Our hurricane assistance efforts, started in the aftermath of Hurricane Katrina, extend to those affected by Hurricane Rita as well. To date, our employees and the Intuit Foundation have contributed over $835,000 (as of Oct. 18) in cash to designated organizations. As part of this program, the Intuit Foundation is providing a two-for-one match for every dollar contributed by employees to hurricane relief efforts. In addition, some of our employees are cashing out their vacation time to provide cash to selected charitable organizations and have volunteered to help disaster assistance organizations in their hometowns or in the Gulf Coast areas.

And as you'll see below, we're also providing software, services and additional financial support to help individuals and businesses recover and get re-established.

Over the past several years, man-made and natural disasters have tested our nation's resolve. On each occasion, we've seen the American spirit respond in unprecedented ways. We are seeing it again today. We also salute those in the public and private sector who are working so hard to assist those in need.

As our hearts go out to all of you in Texas, Louisiana, Mississippi, Florida and Alabama, we at Intuit will continue our support, in our own small way, to help you rebuild.


Very sincerely,

Steve Bennett
President and Chief Executive Officer

Hurricane Disaster Recovery Software and Service Offers

For Intuit Customers in Texas, Louisiana, Mississippi, Alabama and Florida affected by Hurricanes Katrina and Rita.
Free or replacement software will be delivered as soon as conditions permit.

Small Business Development Center (SBDC) Support from Intuit Inc.
QuickBooks, Small Business and Accountant Support
QuickBooks ProAdvisor and Accountants Support
Professional Tax Support — ProSeries, EasyACCT and Lacerte Customers
Quicken Support
Intuit Real Estate Solutions Support
Product Delivery to Affected Areas
Additional Disaster Recovery Assistance and Information


Small Business Development Center (SBDC) Support from Intuit Inc.
Intuit is making the following cash contributions:


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QuickBooks, Small Business and Accountant Support

  • Free replacement copies of QuickBooks, Simple Start and QuickBooks Enterprise Software.
  • Free one-year of technical support for QuickBooks software, QuickBooks Enterprise and QuickBooks services.
  • Free replacement of checks and supplies purchased from Intuit and destroyed by the disaster.
  • Free QuickBooks data recovery assistance and password removal.
  • Free one-year extension of QuickBooks Payroll Service.
  • Free point-of-sale hardware and software replacement for QuickBooks Point-of-Sale customers.
  • Free one-year QuickBooks Online Edition subscription to customers unable to access QuickBooks.
  • Call (800) 4-INTUIT — (800) 446-8848 — for assistance.

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QuickBooks ProAdvisor and Accountants Support

  • Free one-year extension of QuickBooks ProAdvisor Program for participating accountants.
  • Free replacement of QuickBooks ProAdvisor Program member kits for participating accountants.

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Additional Resources for Small Businesses


Professional Tax SupportProSeries, EasyACCT and Lacerte Customers

  • Free software to replace copies of ProSeries, EasyACCT or Lacerte software that were lost or destroyed by the storm.
  • Free data recovery assistance.
  • Free business recovery consultation and referral service.
  • Dedicated customer support line. Call (800) 516-7276 between 8 a.m. and 5 p.m. Pacific time Monday through Friday.
  • E-mail katrinarelief@intuit.com for further information.

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Quicken Support

  • Free replacement copies of Quicken Personal Finance Software, Quicken Rental Property Manager and Quicken Medical Expense Manager.
  • Free replacement of checks and supplies purchased from Intuit and destroyed by the disaster.
  • See Quicken Support for further information or assistance.

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Intuit Real Estate Solutions Support

  • Free NetSource, our application hosting service, to any IRES self-hosting clients affected by Hurricanes Katrina or Rita.
  • Contact Kelli Roadarmel at (800) 321-8770, ext. 56702 or kelli_roadarmel@intuit.com for further assistance.

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Product Delivery to Affected Areas

  • Shipments of software orders to affected areas in Louisiana, Alabama, Mississippi and Florida placed before Hurricane Katrina are also delayed and will be made as soon as possible.
  • Customers have not been billed for pending orders.
  • Call (800) 4-INTUIT — (800) 446-8848 — for assistance.

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Additional Disaster Recovery Assistance and Information

American Red Cross — (800) 435-7669 / (800) HELP-NOW / (800) 257-7575 (Spanish)
American Red Cross Family Links Registry — (877) 568-3317 / (877) LOVED-1S
Federal Emergency Management Agency
Internal Revenue Service
Small Business Administration
QuickBooks Community

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