Intuit Payments Inc.

Money Transmitter Licenses

Intuit Payments Inc. is licensed as a money services business in the U.S. jurisdictions listed below. Residents of certain states may have specific rights related to concerns or complaints about our payment services, which can be viewed by clicking on the state name. You can also view our licenses by clicking on the license numbers below.

How To File a Complaint:

Intuit Payments Inc. is here to help you resolve any issue with our service. As a first step, please contact support at our Customer Service Center for assistance. Please also visit our Frequently Asked Questions for information.

Contact Support for Intuit Payments Inc.

If you have an issue or question, telephone support at 855-646-3486 for Mint Care or 888-536-4801 for Mint Bills Care.
Support hours are Monday through Friday am to 5pm (Pacific Standard Time).
Or write to:
Intuit Payments Inc., 2700 Coast Avenue, Mountain View, CA 94043, Attn: Mint Bill Pay Customer Support.

ALASKA

If you have a complaint for Intuit Payments Inc., first contact Mint Care at 855-646-3486 or Mint Bills Care at 888-536-4801

Alaska Department of Commerce, Community and Economic Development
Division of Banking and Securities
Money Service Businesses
550 W. 7th Avenue, Suite 1850
Anchorage, AK 99501
1-888-925-2521
moneytransmitters@alaska.gov

CALIFORNIA

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Institutions at its toll-free telephone number, 1-800-622-0620, by e-mail at consumer.complaint@dfi.ca.gov, or by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811.

COLORADO

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: www.dora.colorado.gov/dob

FLORIDA

Florida customers with questions about compliance with the Florida Money Transmitters Code contact the Florida Department of Financial Services at:

200 East Gaines Street
Tallahassee, Florida 32399
(800) 342-2762 (toll free)

MARYLAND

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Intuit Payments Inc., License No.: 1098819, and NMLS No.: 1098819 at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.

MINNESOTA

If you have a complaint for Intuit Payments Inc., first contact Mint Care at 855-646-3486 or Mint Bills Care at 888-536-4801

TEXAS

If you have a complaint for Intuit Payments Inc., first contact Mint Care at 855-646-3486 or Mint Bills Care at 888-536-4801