Frequently Asked Questions

Here's where you will find answers to commonly asked questions about Intuit Websites. If you need more information before signing up, please call us at (800) 428-3170.

It's a fast, easy, inexpensive way for any business to get a customized website without hiring a designer or having to learn complicated computer languages like HTML. We host your site for you, and you can update your site at anytime. And, if you ever need help or advice, our Web Advisors are ready to help you 7 days a week—just call 1-800-428-3170.

During the free trial we'll help you create a professional website for your business. Your site is fully customizable, including text, design, and your URL. Your free trial will last for 30 days, and if you cancel before the trial ends you will have paid nothing and will owe nothing.

No. During your Intuit Websites trial you have full and complete access to all templates and website tools—including the ability to publish your site to the Web—for 30 days.

Yes. You can use either a Mac or a PC to build a site with Internet Explorer or Firefox.

Yes, and we'd love to help. Our Web Advisors are real, live website experts who will be glad to answer any of your questions, no matter how much help you need. Located in California, Colorado, and Virginia, they're available seven days a week at 1-800-428-3170.

Yes! You have two options: point your domain name to your Intuit website, or transfer your domain registration to Intuit. One of our Web Advisors can help you with either option.

Yes, you can add a domain name to a Starter package for $2/month (plus a $5 setup fee), or you can upgrade to one of our Gold or Platinum packages that already have domain names included.

No, only websites created using Intuit Websites SiteBuilder can be hosted at Intuit Websites. This restriction enables us to provide you with the best support and service at the best price.

Absolutely not! Our award-winning SiteBuilder website tool was designed to make creating a website as simple as using a word processor. Simply by dragging, dropping, pointing, and clicking you can add text, images, and other content to your site easily without any programming knowledge at all.

Any template you choose as the basis for your site is already a fully functioning website, complete with links. Then use our SiteBuilder website tool to customize your website with your own information. A great-looking, 5-page site can easily be created in under one hour.

We have templates for more than 100 different types of businesses. Each template can be used for the type of business that inspired it, but each can also be easily modified to fit other business types. In fact, a lot of our customers simply ignore the business classification of the templates and just browse for a design that they like—searching for a certain look, for example, or a pleasing color scheme. When they find one, even if it's labeled for another business, they easily customize it for their own business. Watch this video to see how easy it is to customize a template for a different type of business.

The recommended pages and suggested text are there to act as a guide for what you might want to have and say on your own site, and can be used or edited as you wish. Each template is completely flexible—use the existing pages as they are, modify them to suit your needs, or create entirely new ones. The suggested copy is there to show you the types of information you might want to include on your website; it can be edited as much as you want, or discarded completely.

Yes, easily! You can see stats like:

• The number of times your web pages have been viewed
• How long visitors stay on your site
• Which search engines your visitors use to find you
• Which areas of the world your visitors come from
• Which page your visitors visit last before leaving your site

Stats like these help you keep track of how your website is performing, and show you the effect of additions and edits you make to your site as it grows.

Yes. You can upgrade and add a PayPal Shopping Cart to your website so customers can buy multiple products and services from your site with a single payment. If you need a more sophisticated Web Store, we have a number of full-featured ecommerce solutions to choose from; call us at 1-800-428-3170 and we'll be happy to help you pick one.

As you should expect from a company producing top financial solutions like TurboTax, Quicken, and QuickBooks, data security, particularly over the Internet, is a critical priority at Intuit. We process millions of sensitive tax returns a year, so we know how to keep online data secure. Intuit Websites uses the same SSL data-encryption technology used by leading banks, and our servers are protected by security systems and personnel, firewalls, and intrusion detection software and hardware. And, of course, Intuit Websites is a VeriSign Secured™ product.

Wait, is that a question? Actually, many people feel the same way, so we formed a design group whose sole job is to build a professional website for you.

After the 30-day free trial, our Starter plan is only $7.99/month. Which means you can put your business on the Internet for about the price of a sandwich! $7.99/month (12-month term) with monthly plans available. You can put your business on the Internet for about the price of a sandwich! $7.99/month (12-month term) with monthly plans available. You can put your business on the Internet for about the price of a sandwich! $7.99/month. Which means you can put your business on the Internet for about the price of a sandwich!