Libby Wages, a tax expert with an enrolled agent credential from Atlanta, Georgia, joined Intuit while in semi-retirement. She\u2019s thrilled that Intuit has empowered her to use technology with confidence while she helps consumers and small businesses run their financial lives.<\/p>\n\n\n\n
Like you, I\u2019m confident in my tax and accounting abilities. But the technology piece had always intimidated me. The honest truth? At my age, I had never used technology in my own practice. But Intuit\u2019s training and resources make utilizing technology easy. As my son would say, \u201cit\u2019s off the chain.\u201d Intuit creates AI-driven tools that help streamline our processes\u2014allowing me to focus on the advisory work I love to do for my clients. <\/p>\n\n\n\n
If I need guidance about an issue I\u2019m not well versed in, I can sign in to our internal portal to connect with literally thousands of Intuit experts across the country. So if I get a call from, say, a cattle farmer in the middle of Montana with tax questions\u2014I don\u2019t know anything about the tax implications of cattle farming, mind you\u2014it only takes a few clicks to find an expert who can give me the answer I need. Intuit\u2019s technology training has helped me in more ways than one. The simple tech skills I\u2019ve learned how to use at the company allow me to feel confident in running my own virtual office I keep for my side practice.<\/p>\n\n\n\n
We also have access to supplemental training that keeps us in the know. I\u2019ll get an automated email that says, \u201cyou\u2019ve been assigned a new learning module,\u201d and I can complete it at my convenience.<\/p>\n\n\n\n
Not only do we get additional technology training, but Intuit makes sure we stay updated on changes to tax and accounting rules from the IRS that you need. The updates are always spot on, and it\u2019s this kind of professional assistance that has kept me with Intuit for 11+ years\u2014there\u2019s no place I\u2019d rather work! <\/p>\n\n\n\n
While I love helping our customers, I enjoy the satisfaction of sharing my knowledge with people just starting their careers in tax and bookkeeping. When I told my manager I\u2019d like to mentor professionals who join Intuit, she encouraged me to pursue this goal. Today, I help our newer experts learn internal policies and procedures as well as grasp unfamiliar tax issues. With almost half a century of experience under my belt, I\u2019ve got a wealth of knowledge to share with my co-workers. <\/p>\n\n\n\n