{"id":12991,"date":"2025-04-07T09:50:00","date_gmt":"2025-04-07T16:50:00","guid":{"rendered":"https:\/\/intuitblog.com\/?p=12991"},"modified":"2025-04-11T09:44:47","modified_gmt":"2025-04-11T16:44:47","slug":"learn-how-our-tax-experts-are-helping-americans-navigate-a-complex-tax-code","status":"publish","type":"post","link":"https:\/\/www.intuit.com\/blog\/innovative-thinking\/taxpayer-empowerment\/learn-how-our-tax-experts-are-helping-americans-navigate-a-complex-tax-code\/","title":{"rendered":"Learn how our tax experts are helping Americans navigate a complex tax code"},"content":{"rendered":"\n

Today, 6,000 pages of tax code stands between American families and what is often their largest check of the year. That\u2019s a big<\/em> problem. At Intuit, we believe that a simpler tax code means simpler taxes for everyone<\/a>. And for years, we\u2019ve been publicly calling for a simpler US tax code<\/a> for all Americans. Our work to simplify the tax code started over 30 years ago with the creation of Intuit TurboTax<\/a>, and we\u2019re always evolving to find new ways to help. One way we do this is through our team of tax experts who work in communities nationwide, and help our customers maximize their tax situations and financial prosperity. Intuit’s team of in house experts include TurboTax Live Tax Experts and TurboTax Verified Pros, but we also have a broader network of professional tax preparers who are part of Intuit’s Professional Tax Group and use Intuit products<\/a> such a Lacerte, ProSeries, and ProConnect Tax. Here\u2019s a closer look at their stories. <\/p>\n\n\n\n

\u201cDuring my career, the tax code has 100% gotten more complex. Our job is to take their hand and walk them through that.\u201d \u2014Victoria<\/em><\/p>\n\n\n\n

Victoria, an Intuit TurboTax Live Expert, transitioned into the tax industry after 19 years as a retail manager. Based in Ontario, California, she is passionate about helping clients simplify the tax process and gain confidence in their financial decisions. Victoria understands that the tax code can be overwhelming, and she specializes in removing the fear and uncertainty that many taxpayers face.<\/p>\n\n\n\n

\u201cIt’s my job to alleviate the stress and ensure taxpayers are getting the best outcome.\u201d \u2014Tyler<\/em><\/p>\n\n\n\n

Tyler, an Intuit TurboTax Live Expert, believes everyone\u2014regardless of background or wealth\u2014deserves qualified tax support. After seeing the lack of personalized service at larger firms, he founded Fulton Tax Group LLC<\/a> in 2019 to provide hands-on tax preparation, and uses Intuit\u2019s software to quickly deliver accurate guidance, helping clients navigate tax changes, make informed business decisions, and stay compliant.<\/p>\n\n\n\n

\u201cThe tax code is always changing. There’s something different every single year.\u201d \u2014Minnie<\/em><\/p>\n\n\n\n

Minnie, Program Director at Tax-Aid<\/a>, an Intuit community tax partner, has spent nearly 19 years with Tax-Aid, ensuring no taxpayer is left behind. A proud Bay Area native, she works with a team of volunteer tax professionals to simplify the complex tax code. Many taxpayers need in-person support or expert guidance\u2014something Minnie and her team are committed to delivering with the support of Intuit and Tax-Aid.<\/p>\n\n\n\n

\u201cThe tax code is overly complex. When I turn a bad experience into a good one \u2013 a rewarding experience \u2013 that is the best part.\u201d \u2014Agnes<\/em><\/p>\n\n\n\n

Agnes, an Intuit TurboTax Full Service Tax Expert, began working as a CPA in 1987. Since relocating to the US from Puerto Rico, she has helped hundreds of clients navigate the US tax code. She wants to empower people financially and ensure everyone understands their taxes.<\/p>\n\n\n\n

\u201cI want taxpayers to feel supported. I really try to educate and bring people along the path to help them get an understanding. If I can help make it easier, better, nicer for them, that\u2019s how I aim to bring joy.\u201d \u2014Kristen <\/em><\/p>\n\n\n\n

Kristen, CPA, is the founder and owner of Sherwood Tax & Accounting<\/a> and the founder of Breakaway Bookkeeping + Advising<\/a>. She keeps up on all of the latest changes in the tax code (and there are a lot) and how it impacts her clients. She believes that a simpler tax code can help Americans feel more empowered when it comes to understanding their financial picture. <\/p>\n\n\n\n

\u201cIt\u2019s really about understanding everyone\u2019s situation. It\u2019s about getting taxpayers the help they need.\u201d \u2014Rafael<\/em><\/p>\n\n\n\n

Being part of a close-knit community in Miami, Rafael, an Intuit TurboTax Verified Pro, takes pride in ensuring the community he came from has the tools and knowledge to approach tax season with confidence. His goal is to break down tax complexities so people feel empowered.<\/p>\n\n\n\n

\u201cIt\u2019s our job to help remove the anxiety of understanding the tax code. When people can find comfort, that fuels me to keep going\u201d \u2014Al-Nesha<\/em><\/p>\n\n\n\n

Al-Nesha, CPA, MBA, and founder of ASE Group<\/a>, is a working mother of three who started her business with a newborn and now employs other working mothers. She balances family and work, sharing an office space with her husband and supporting her New Jersey community. <\/p>\n\n\n\n

As part of our work, Intuit has also partnered with the Bipartisan Policy Center and Polco to launch the Federal Taxpayer Receipt<\/a>, a tool that provides a breakdown of how tax dollars are allocated across government programs and services. By entering the amount paid in federal taxes, taxpayers receive an itemized estimate of how those funds are distributed, from national security and social insurance programs to education and infrastructure. <\/p>\n\n\n\n

At Intuit, we believe that tax season should be, well<\/em>, less taxing. That\u2019s why we provide expert support to ensure taxpayers have the tools, confidence, and resources they need to navigate an ever-changing and overly complex tax landscape. While we\u2019re doing our part, we\u2019re also calling on Congress to help simplify the tax code for the benefit of all Americans. <\/p>\n\n\n\n

Stay tuned as we share more stories from our tax experts in the coming weeks.<\/p>\n","protected":false},"excerpt":{"rendered":"

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