{"id":16759,"date":"2026-09-14T13:48:14","date_gmt":"2026-09-14T20:48:14","guid":{"rendered":"https:\/\/intuitblog.com\/?p=16759"},"modified":"2026-09-15T12:16:40","modified_gmt":"2026-09-15T19:16:40","slug":"investing-in-people-growing-economic-impact","status":"publish","type":"post","link":"https:\/\/www.intuit.com\/blog\/global-stories\/investing-in-people-growing-economic-impact\/","title":{"rendered":"Investing in People, Powering Progress: Growing our Economic Impact"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Rapid technological and economic shifts continue to widen the gap in access to stable careers, particularly in underserved communities. Closing that gap has to be an intentional effort, not an accident.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since 2016, Intuit&#8217;s <a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/prosperity-hub\/\" target=\"_blank\">Prosperity Hubs<\/a> have taken on that challenge with a simple belief: talent is everywhere, but opportunity is not. In neighborhoods across the U.S., that belief has turned jobs into real careers, and real economic growth for the communities we serve. Human expertise is at the center of that impact. Intuit Experts are the accountants, tax specialists, and bookkeepers who give our customers confidence in their finances, and offer training and career pathways that bring new experts into our network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last year, we celebrated a major milestone <a href=\"https:\/\/www.intuit.com\/blog\/social-responsibility\/celebrating-1b-in-economic-impact\/\" >$1 billion in economic impact<\/a> generated through the program. This year, we&#8217;re building on that momentum. Since the program&#8217;s launch, Intuit&#8217;s Prosperity Hub program has driven <strong>$1.3 billion in cumulative economic impact<\/strong>, and <strong>$235 million in FY26 alone, and supported approximately 16,800 seasonal and year-round jobs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>&#8220;Reaching $1.3 billion in economic impact is proof of what&#8217;s possible when you invest in people and local communities. Behind every dollar is a real person and a real story &#8211; someone who found stability, a new skill, or a career they didn&#8217;t think was possible. That&#8217;s the work we&#8217;re here to do and we\u2019re going to keep building,\u201d said David Graham, SVP of Intuit Customer Success.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Creating Jobs in the Local Markets We Serve<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond our Prosperity Hub locations, Intuit is increasingly creating economic impact in the local markets where our customers and experts live.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This past year, we opened <strong>575 new tax stores<\/strong> in those neighborhoods, putting expert help within reach of the people who need it most. Those stores brought <strong>1,300 jobs<\/strong> to those same communities, including <strong>135 net new retail managers and concierges<\/strong> hired locally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Growing Our Education &amp; Career Pathways<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The EDU Pathway Program is built specifically to create career pathways and advancement opportunities for students at universities and colleges, unlocking a new source of top talent for the Expert Network. It focuses on building attractive entry points for next-generation talent through partnerships with educational institutions, and on providing meaningful learning and growth opportunities through training and hands-on work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our partnership with Marshall University launched in FY25, and we&#8217;ve expanded the program significantly in FY26 to provide career opportunities to college students while they are in school and once they graduate. By deepening our investments, we created new career pathways in customer support, and providing training in cybersecurity and financial literacy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Student participation in Marshall&#8217;s career pathway programs grew from a 23-student pilot in FY25 to nearly 175 students in FY26 across customer support, tax, and product support roles, in partnership with <a href=\"https:\/\/jobs.foundever.com\/\" target=\"_blank\">Foundever<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, we launched a new cybersecurity career pathway with Marshall, including a joint Security Operations Center giving 2 students hands-on experience with plans to increase the coverage of this center in FY27. Three students earned internship offers in Intuit&#8217;s Cybersecurity organization, delivering on summer projects that are used in Intuit&#8217;s production systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This fall, Marshall student leaders will train peers to bring the financial literacy program to 3\u20135 additional West Virginia campuses \u2014 extending the model Marshall built beyond its own students.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Behind every statistic is a person whose career path was changed by this program. From experts building stable careers to students launching their first roles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Madison Branham, a student at Marshall University studying economics and accounting, joined the Intuit Expert Network in 2025. Expert Network roles are paid positions where credentialed tax and bookkeeping experts work directly with TurboTax and QuickBooks customers \u2014 answering questions, reviewing returns, and providing the human expertise customers turn to for confidence in their finances. For students like Madison, it&#8217;s also a paying job that doubles as real-world, resume-building experience before graduation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>&#8220;This has given me a leg up compared to other people in my classes, because I have real experience working with customers on skills that can apply in so many different ways. I always envisioned myself in accounting, but like a lot of people, I didn&#8217;t know exactly what area I wanted to go into \u2014 the work I did with TurboTax as a tax specialist had a huge weight in that decision. I loved doing tax, and I want to pursue that as a full-time career.&#8221;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Looking Ahead<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intuit&#8217;s investment in people and local communities continues to create lasting economic impact. At the center of it is human expertise. The experts and accountants who give our customers the confidence to manage their finances, and who build their own careers in the process. As we look to FY27, we remain committed to fueling prosperity for our experts, the communities they serve, and opening doors for talent and preparing the next generation for careers in accounting and finance.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rapid technological and economic shifts continue to widen the gap in access to stable careers, particularly in underserved communities. Closing that gap has to be an intentional effort, not an accident.&nbsp; Since 2016, Intuit&#8217;s Prosperity Hubs have taken on that challenge with a simple belief: talent is everywhere, but opportunity is not. In neighborhoods across<\/p>\n","protected":false},"author":151418445,"featured_media":16778,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Investing in People: Intuit Reaches $1.3 Billion in Economic Impact","_yoast_wpseo_metadesc":"Intuit's Prosperity Hubs have generated $1.3 billion in economic impact, supported 16,800 seasonal jobs, expanded career pathways, and created new opportunities in underserved communities across the 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