{"id":5751,"date":"2021-04-20T10:03:21","date_gmt":"2021-04-20T17:03:21","guid":{"rendered":"https:\/\/intuitblog.com\/?p=5751"},"modified":"2021-07-21T15:55:45","modified_gmt":"2021-07-21T22:55:45","slug":"our-workplace-of-the-future-strategy","status":"publish","type":"post","link":"https:\/\/www.intuit.com\/blog\/life-at-intuit\/our-workplace-of-the-future-strategy\/","title":{"rendered":"Our Workplace of the Future Strategy"},"content":{"rendered":"

It\u2019s been a year of change and resiliency. One that altered our roles as employees, parents, and members of society.\u00a0 We transformed the way we work and moved to virtual, at home spaces. It is a testament to you that even with all the change, Intuit remains a vibrant and thriving company. Employee engagement is at best-in-class levels.\u00a0<\/span><\/p>\n

At Intuit, our greatest strength is our people. Employees are listed first among our True North stakeholders by design. When the pandemic hit last year, we acted quickly to support employees as they adjusted to this new normal. Helping employees succeed as they worked from their new makeshift workspaces was important. Beyond providing remote technology, we expanded wellness benefits to better support employees\u2019 needs. We also equipped our leaders to help their teams and evolve how they lead. And, of course, we listened to our employees and adjusted our approach as time went on.\u00a0<\/span><\/p>\n

We are committed to bringing this same spirit of support and learning mindset as we chart our safe and productive return to the workplace. Instead of returning to the way things were pre-pandemic, we<\/span> are determined to embrace this period of change as an opportunity to reimagine our workforce and workplace strategy and to build something better for our 11,000+ employees.<\/span><\/p>\n

We\u2019ve learned a lot since going fully virtual due to the pandemic. This new way of working was a dramatic shift for most of our workforce; prior to the pandemic, 88% of our employees reported working mostly or full-time from Intuit sites. As part of developing our strategy, we surveyed 9,800 Intuit employees around the world. What we learned was that you experienced many benefits from working remotely, but that there are also some real challenges.\u00a0\u00a0<\/span><\/p>\n

Of the benefits of virtual work, 90% said they appreciate not having to commute and 60% confirm they have more uninterrupted work time. As our workforce became more comfortable working remotely, we learned only a small fraction sought to return to the old way – only 6% expressed a desire to go back to working full-time on site after pandemic-related restrictions are lifted. So clearly, hearts and minds have been changed by what we\u2019ve experienced over the last year.<\/span><\/p>\n

However, some aspects of the fully virtual model have taken a toll on our employees. A growing share of employees report feeling lonely; they miss real life interaction. 79% of Intuit employees told us that feeling isolated from colleagues and community is the biggest drawback of working from home. Many also felt that completing collaborative work was more difficult. What\u2019s more, 56% of our employees missed the ability to have informal \u201challway\u201d conversations and interactions with their colleagues. Some even expressed a fear that Intuit\u2019s prized culture could be at risk of changing by working from home on a long-term basis.\u00a0<\/span><\/p>\n

Our strategy work led us to define four durable principles that will shape the future of work at Intuit for years to come. These principles will guide us in the experiments we design and the decisions we make:<\/span><\/p>\n