{"id":6318,"date":"2021-09-28T09:00:47","date_gmt":"2021-09-28T16:00:47","guid":{"rendered":"https:\/\/intuitblog.com\/?p=6318"},"modified":"2025-10-08T12:26:15","modified_gmt":"2025-10-08T19:26:15","slug":"2021-corporate-responsibility-report","status":"publish","type":"post","link":"https:\/\/www.intuit.com\/blog\/social-responsibility\/2021-corporate-responsibility-report\/","title":{"rendered":"Building stronger communities: highlights from our 2021 Corporate Responsibility Report"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At Intuit, everything we do starts with the fundamental belief that everyone deserves the opportunity to prosper. Serving millions of customers worldwide with <\/span><a href=\"https:\/\/turbotax.intuit.com\/\" target=\"_blank\"><span style=\"font-weight: 400;\">TurboTax<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/quickbooks.intuit.com\" target=\"_blank\"><span style=\"font-weight: 400;\">QuickBooks<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">and <\/span><a href=\"https:\/\/www.creditkarma.com\/\" target=\"_blank\"><span style=\"font-weight: 400;\">Credit Karma<\/span><\/a><span style=\"font-weight: 400;\">, we\u2019ll never stop working to find new, innovative ways to make that possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From our company\u2019s early days, we have been committed to finding opportunities to use our expertise and scale to invest in people and help solve our customers biggest problems \u2013 because when people thrive, their communities thrive.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our <\/span><a href=\"https:\/\/www.intuit.com\/oidam\/intuit\/ic\/en_us\/content\/intuit-cr-report-2021-icom.pdf\" target=\"_blank\"><b>2021 Corporate Responsibility Report<\/b><\/a><span style=\"font-weight: 400;\">\u00a0showcases the ways our company has reaffirmed and reimagined our enduring commitment to making a <\/span><a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/\" target=\"_blank\"><span style=\"font-weight: 400;\">positive impact on the world around us<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; and openly sharing our progress along the way.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Our commitment to diversity, equity and inclusion\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/diversity\/\" target=\"_blank\">Diversity, equity and inclusion<\/a> (DEI) is foundational to our company and impact on communities. It\u2019s explicitly written into our values as we work to create an environment where employees can do the best work of their lives on behalf of our customers, while doing our part beyond Intuit to create a more equitable and inclusive world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our company-wide DEI strategy begins with increasing representation across all levels of Intuit. This past year we met our goal of reaching 30% representation of women in technology\u00a0 (up 2 percentage points year over year), but we trailed slightly behind our target of 13 percent representation of underrepresented minorities in our U.S. workforce, including<\/span><span style=\"font-weight: 400;\"> Black, Latinx, US Indigenous, which includes Native American, Native Alaskan and Native Hawaiian\u200b\u200b.<\/span><span style=\"font-weight: 400;\"> We are constantly evolving key levers that will positively impact our diversity including hiring, retention, promotion, and pay policies and practices. We will keep working to create a fair and equal workplace for all of us to make an impact, learn and grow, and feel connected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-6378\" src=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?w=245\" alt=\"Intuit's Asia Pacific Employee Resource Group\" width=\"245\" height=\"300\" srcset=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png 1158w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=123,150 123w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=245,300 245w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=768,939 768w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=837,1024 837w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=740,905 740w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/Asia-Pacific-Network-Members_Collage.png?resize=720,880 720w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/>In support of our employees, we established new leadership roles and resources, increased gender and ethnic diversity on our Board of Directors, expanded our Racial Equity Advancement Leadership (REAL) Team and created new listening forums to ensure the voices of underrepresented employees across the company are heard. Pay equity continues to be fundamental to our DEI strategy, and over the last five years, we\u2019ve performed ongoing analysis by an independent, outside company to hold ourselves accountable and ensure continuous improvement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For customers, we\u2019re doing more to ensure our products and services are fair and inclusive through initiatives like the Accessibility Champions, with more than 1,000 champions to-date, and our Content Design team\u2019s <a href=\"https:\/\/contentdesign.intuit.com\/accessibility-and-inclusion\/abolish-racist-language\/\" target=\"_blank\">anti-racist language guidelines.<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">To benefit the communities we are a part of, we consistently took a bold stand on societal issues. For example, we signed the Business Statement Opposing Anti-LGBTQ State Legislation, took part in the White House\u2019s business roundtable to address violence against Asian Americans and Sasan joined more than 90 CEOs to sign a letter in support for finding a path to citizenship for Dreamers as part of the Coalition for the American Dream. For a complete view of our work in DEI, see our <a href=\"https:\/\/www.intuit.com\/oidam\/intuit\/ic\/en_us\/content\/intuit-dei-report-2021-icom.pdf\" target=\"_blank\">2021 Diversity, Equity and Inclusion report<\/a>.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Empowering prosperity today<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The challenges people face today have been exacerbated by the global pandemic. And we know from our work with marginalized communities, prosperity and resources are not dispersed equally.\u00a0 Intuit is committed to taking action today that will have a positive impact on the health, safety and financial security of our employees, customers and communities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In response to the pandemic, we continued to refresh our employee benefits to ensure they had everything they needed to do the best work of their lives, including time-off, recharge days and expanded resources. We also recognized the increased challenges facing small businesses and supported them with the creation of, and continued updates to, Intuit Aid Assist. We also made critical updates to <a href=\"https:\/\/quickbooks.intuit.com\/app\/apps\/appdetails\/quickbookscapital\/en-us\/\" target=\"_blank\">QuickBooks Capital<\/a> to expand eligibility to more small businesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-6372\" src=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?w=300\" alt=\"Jordan at one of Intuit's Prosperity Hubs\" width=\"300\" height=\"180\" srcset=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png 1000w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?resize=150,90 150w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?resize=300,180 300w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?resize=768,461 768w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?resize=740,444 740w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog6.png?resize=720,432 720w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>We continued our efforts to spark economic prosperity for people and communities in need through job creation. We expanded our <a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/jobs\/\" target=\"_blank\">Prosperity Hub program<\/a>, opening an eighth Prosperity Hub in Newcastle, UK, and grew our network of dispersed, remote jobs. By year\u2019s end, we created a total of 6,500 jobs and we successfully preserved 100% of these jobs throughout the pandemic.<\/span><\/p>\n<h1><\/h1>\n<h2><span style=\"font-weight: 400;\">Investing in communities for a better tomorrow<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our efforts this year also laid the groundwork for future prosperity through job readiness for youth and individuals. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-6379\" src=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?w=300\" alt=\"Intuit's Digital Equity Initiative\" width=\"300\" height=\"180\" srcset=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png 1000w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?resize=150,90 150w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?resize=300,180 300w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?resize=768,461 768w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?resize=740,444 740w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog5.png?resize=720,432 720w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>We expanded our Prosperity Hub School District program with the launch of our <a href=\"https:\/\/www.intuit.com\/blog\/social-responsibility\/expanding-educational-opportunities-for-over-1-5-million-underserved-students\/\" >Digital Equity Initiative<\/a>, addressing students\u2019 unequal access to technology and resources to support remote learning during the pandemic. The initiative includes 21 school districts across nine countries with a combined enrollment of more than 1.6 million students, helping students build skills, smart money habits, and an entrepreneurial mindset using our products, design thinking, business simulations and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the 2021 Intergovernmental Panel on Climate Change (<\/span><a href=\"https:\/\/www.ipcc.ch\/\" target=\"_blank\"><span style=\"font-weight: 400;\">IPCC<\/span><\/a><span style=\"font-weight: 400;\">), it was made clear that our collective response over the next decade is critical for <a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/climate\/\" target=\"_blank\">preventing the worst climate impacts<\/a><\/span><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> In FY20, we made a decade-long goal to reduce global carbon emissions by 2 million metric tonnes by 2030. In just one year, we exceeded our goal of 80,000 metric tonnes and removed 105,000 metric tonnes of carbon from the atmosphere. We <img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-6376\" src=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?w=300\" alt=\"Windfarm\" width=\"300\" height=\"180\" srcset=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png 1000w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?resize=150,90 150w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?resize=300,180 300w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?resize=768,461 768w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?resize=740,444 740w, https:\/\/intuitblog.com\/wp-content\/uploads\/2021\/09\/CRReport_Blog1.png?resize=720,432 720w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>introduced a tool for U.S.-based employees to estimate their carbon footprint and use their Well-Being for Life benefit to make sustainable investments. We committed to helping small businesses in the UK join the <\/span><a href=\"https:\/\/racetozero.unfccc.int\/\" target=\"_blank\"><span style=\"font-weight: 400;\">Race to Zero<\/span><\/a><span style=\"font-weight: 400;\"> campaign in an effort to reach net zero carbon emissions by 2050. Finally, we continued our support of students building innovative sustainable solutions in their communities through our partnership with <\/span><a href=\"https:\/\/enactus.org\/\" target=\"_blank\"><span style=\"font-weight: 400;\">Enactus<\/span><\/a><span style=\"font-weight: 400;\"> and the <\/span><a href=\"https:\/\/plus.enactus.org\/s\/challenge\/a2w3n0000033Cw4AAE\/race-for-climate-action?language=en_US\" target=\"_blank\"><span style=\"font-weight: 400;\">Race for Climate Action<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are proud of the work we\u2019ve done over the past year &#8211; and the impact we\u2019re having on the communities around us. However, as our CEO <a href=\"https:\/\/www.intuit.com\/company\/executives\/sasan-goodarzi\/\" target=\"_blank\">Sasan Goodarzi<\/a> said, \u201c<\/span><i><span style=\"font-weight: 400;\">We also know there is still a long way to go. The challenges will continue and real progress will take time. Yet I remain optimistic of what we can accomplish together<\/span><\/i><span style=\"font-weight: 400;\">.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To read the full report, download Intuit\u2019s <a href=\"https:\/\/www.intuit.com\/oidam\/intuit\/ic\/en_us\/content\/intuit-cr-report-2021-icom.pdf\" target=\"_blank\">2021 Corporate Responsibility Report<\/a> or visit the <\/span><a href=\"https:\/\/www.intuit.com\/company\/corporate-responsibility\/report\/\" target=\"_blank\"><span style=\"font-weight: 400;\">Intuit Corporate Responsibility website<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Intuit, everything we do starts with the fundamental belief that everyone deserves the opportunity to prosper. Serving millions of customers worldwide with TurboTax, QuickBooks, and Credit Karma, we\u2019ll never stop working to find new, innovative ways to make that possible.\u00a0 From our company\u2019s early days, we have been committed to finding opportunities to use<\/p>\n","protected":false},"author":151417793,"featured_media":6319,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rkv_browse_by_id":0,"rkv_cta_id":0,"rkv_optimize_for_pagespeed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"useModifiedDate":false,"customPublishDate":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1367],"tags":[],"intuit_collection":[],"intuit_series":[],"coauthors":[1399],"class_list":["post-6318","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-responsibility"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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