{"id":7112,"date":"2022-05-19T13:08:52","date_gmt":"2022-05-19T20:08:52","guid":{"rendered":"https:\/\/intuitblog.com\/?p=7112"},"modified":"2022-11-09T14:23:43","modified_gmt":"2022-11-09T22:23:43","slug":"living-beyond-your-challenges-with-the-deafblind-potter","status":"publish","type":"post","link":"https:\/\/www.intuit.com\/blog\/social-responsibility\/living-beyond-your-challenges-with-the-deafblind-potter\/","title":{"rendered":"Living beyond your challenges with the DeafBlind Potter"},"content":{"rendered":"<p>When Kelvin Crosby got back on the pottery wheel for the first time in four years, it was to heal.<\/p>\n<p>Kelvin has Usher Syndrome II, a rare genetic disorder that affects your hearing and vision. He was born hard of hearing and his eyesight has gradually deteriorated throughout his life. As a teen, he lost his night vision, was later declared legally blind, and ultimately lost all clarity in 2020.<\/p>\n<p>&#8220;I could no longer see my wife&#8217;s face,&#8221; Kelvin told the Intuit team. He describes his current vision <a href=\"https:\/\/www.tiktok.com\/@deafblindpotter\/video\/6924560920618257669?is_copy_url=1&amp;is_from_webapp=v1&amp;lang=en\" target=\"_blank\" rel=\"noopener\" target=\"_blank\">as looking through a straw covered in wax paper<\/a>.<\/p>\n<p><iframe loading=\"lazy\" width=\"653\" height=\"367\" src=\"https:\/\/www.youtube.com\/embed\/-h55ho3LLIE\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><br \/>\nOn top of losing his sight, Kelvin&#8217;s daily life was affected further by the pandemic. At the start of 2020, he was developing <a href=\"http:\/\/www.smartguiderinc.com\/\" target=\"_blank\" rel=\"noopener\" target=\"_blank\">Smart Guider\u2122<\/a>, a tech company focused on empowering people who are blind to travel more safely, especially at night. Like many business owners, he lost his funding and had to figure out what to do next.<\/p>\n<p><span style=\"font-weight: 400;\">While experiencing some of the most significant pain of his life, Kelvin sought comfort in a familiar hobby: pottery. Only now, he had to use a potter\u2019s wheel completely by feel.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI literally was able to start seeing through my own hands. To be able to mold the piece on a whole nother level.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the demands of running a business leaving less time for creative outlets, this was the first time he had even touched clay in over 4 years. Unknown to Kelvin, his friends filmed the moment and DeafBlind Potter was born.<\/span><\/p>\n<h3><b>A vision of success\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/www.tiktok.com\/@deafblindpotter\/video\/6901539605334543621?is_copy_url=1&amp;is_from_webapp=v1&amp;lang=en\" target=\"_blank\"><span style=\"font-weight: 400;\">first DeafBlind Potter video posted to TikTok<\/span><\/a><span style=\"font-weight: 400;\"> received 100,000 views and 10,000 followers. Within days, his videos had surpassed 1 million views, with 50,000 followers wanting to hear and see more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While some small business owners fantasize about their viral moment, Kelvin\u2019s vision for this business went beyond a trending post. Views have no value if you don\u2019t have a plan and a product to sustain them\u2014luckily, he had both.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kelvin uses his platform to show how someone with low-vision and hearing loss navigates the world. His videos are entertaining, inspiring, and informative.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7126 size-large\" src=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?w=640\" alt=\"A black mug with a glossy, sky blue rim.\" width=\"640\" height=\"640\" srcset=\"https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg 2048w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=150,150 150w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=300,300 300w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=768,768 768w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=1024,1024 1024w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=1536,1536 1536w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=740,740 740w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=600,600 600w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=1440,1440 1440w, https:\/\/intuitblog.com\/wp-content\/uploads\/2022\/05\/DFB_Mug.jpg?resize=720,720 720w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Still, with all the attention, you can\u2019t forget about the pottery. His work is personal and beautiful as he uses each piece of clay as a mechanism in his own healing journey. He views his pottery as a way to embrace his pain and share the joy he&#8217;s found, \u201cplaying with mud.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">His passion for pottery is obvious in his work, but his passion for life outshines everything. In every interaction, you&#8217;ll see Kelvin smiling and spreading the message to find joy in your pain and live beyond the labels put on you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When asked the three biggest contributors to his success as a small business owner, Kelvin responded, \u201cMy blindness, my deafness, and my joy.\u201d By rising to the challenges posed to him, Kelvin is now able to finance his other ventures completely through his pottery.\u00a0<\/span><\/p>\n<h3><b>Innovating accessibility with Aira\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">While many people have been moved by Kelvin\u2019s story, many more can benefit from the awareness he drives to low-vision, inclusive business practices. Through the Intuit Small Business Owners offer, Kelvin can use <\/span><a href=\"https:\/\/aira.io\/intuit\" target=\"_blank\"><span style=\"font-weight: 400;\">sponsored minutes from Aira<\/span><\/a><span style=\"font-weight: 400;\"> to stay hands-<\/span>on with the daily operations of his business. This can include building his website, replying to comments, or setting up a camera for a video chat.<\/p>\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@deafblindpotter\/video\/6981316258637696262\" data-video-id=\"6981316258637696262\" data-embed-from=\"oembed\" style=\"max-width:605px; min-width:325px;\">\n<section> <a href=\"https:\/\/www.tiktok.com\/@deafblindpotter?refer=embed\"target=\"_blank\" title=\"@deafblindpotter\"  target=\"_blank\">@deafblindpotter<\/a> <\/p>\n<p>How I respond to Instagram comments deafblind. Using the <a href=\"https:\/\/www.tiktok.com\/tag\/aira?refer=embed\"title=\"aira\" target=\"_blank\"  target=\"_blank\">#Aira<\/a> Small Business <a href=\"https:\/\/www.tiktok.com\/tag\/intuit?refer=embed\"title=\"intuit\" target=\"_blank\"  target=\"_blank\">#Intuit<\/a> Promo <a href=\"https:\/\/www.tiktok.com\/tag\/smallbusiness?refer=embed\"title=\"smallbusiness\" target=\"_blank\"  target=\"_blank\">#smallbusiness<\/a> <a href=\"https:\/\/www.tiktok.com\/tag\/deafblindpotter?refer=embed\"title=\"deafblindpotter\" target=\"_blank\"  target=\"_blank\">#deafblindpotter<\/a> <a href=\"https:\/\/www.tiktok.com\/tag\/instagram?refer=embed\"title=\"instagram\" target=\"_blank\"  target=\"_blank\">#instagram<\/a><\/p>\n<p> <a href=\"https:\/\/www.tiktok.com\/music\/Night-Trouble-6737391582615439361?refer=embed\"target=\"_blank\" title=\"\u266c Night Trouble - Petit Biscuit\"  target=\"_blank\">\u266c Night Trouble &#8211; Petit Biscuit<\/a> <\/section>\n<\/blockquote>\n<p> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/aira.io\/\" target=\"_blank\">Aira<\/a> is a service that provides visual interpreters for people with vision impairments. Together, we&#8217;ve created this first-of-its-kind program to empower blind and low-vision entrepreneurs. Within the Aira app, any blind or low-vision small business owner or QuickBooks customer can click a button and be instantly connected to a remote set of eyes. From there they can obtain the necessary support to access missing virtual information and perform an unlimited series of tasks.<\/span><\/p>\n<h3><b>Our ongoing commitment to accessibility<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With a strong commitment to ensuring our products are fair and inclusive, employees across Intuit are working together to create equity across the company. This spans from our products and services to our marketing and communications activities, where we\u2019ve created principles to make sure the diversity of our content reflects our unique customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since 2020, <\/span><a href=\"https:\/\/www.intuit.com\/accessibility\/\" target=\"_blank\"><span style=\"font-weight: 400;\">Intuit\u2019s Accessibility and Inclusive Design<\/span><\/a><span style=\"font-weight: 400;\"> team has transformed how we build products, support customers, and develop an inclusive workplace.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our Accessibility Champion program grew to include more than 1,000 champions and 24 product leaders. They continued the important work of embedding accessibility into our design requirements and code reviews, driving more than 550 product improvements last year. These champions also shared their knowledge externally, teaching workshops, providing expertise at events, and volunteering with nearly 40 organizations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just like Kelvin, we want all small businesses to have the opportunity to find joy in what they do. Meanwhile, we can continue to support you in your journey to prosperity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kelvin, a QuickBooks customer, will be featured in our Prosperity Pop-Up on May 20.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When Kelvin Crosby got back on the pottery wheel for the first time in four years, it was to heal. Kelvin has Usher Syndrome II, a rare genetic disorder that affects your hearing and vision. He was born hard of hearing and his eyesight has gradually deteriorated throughout his life. As a teen, he lost<\/p>\n","protected":false},"author":151418428,"featured_media":7114,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rkv_browse_by_id":0,"rkv_cta_id":0,"rkv_optimize_for_pagespeed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"useModifiedDate":false,"customPublishDate":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1373,237496400,237496403,1367],"tags":[],"intuit_collection":[],"intuit_series":[],"coauthors":[1399,237496448],"class_list":["post-7112","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-diversity-and-inclusion","category-innovative-thinking","category-social-responsibility"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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