Our commitment to DEI is foundational to our company and explicit in our values as we work to create an environment where employees can do the best work of their lives. Our value of “Stronger Together” emphasizes the importance of diverse voices to deliver awesome results for our customers and fulfill our mission of powering prosperity for all.
Delivering on our commitment to diversity, equity and inclusion
DEI has become even more important given the extraordinary challenges we’ve been facing, from public displays of systemic racism to the inequalities exacerbated by the current state of the world. While DEI has been a fundamental piece of our business since our founding, these current events have accelerated our efforts to ensure we’re delivering on our commitment to diversity. We’ve established new leadership roles and resources, created new listening forums and invested in building new capabilities all in service of supporting our employees, customers and communities.
Representation across all levels of Intuit
Representation is a key step in creating an inclusive and equitable environment where all employees can do the best work of their lives. Without representation, we cannot deliver for customers and achieve our mission. We have invested in programs and initiatives to foster DEI within our company. We declared True North Goals related to employee representation focused on increasing the percentage of women in technology roles as well as the percentage of our total U.S.-based workforce composed of underrepresented minorities.
Gender Data 2022
In FY22, we met our goal for the representation of women in technology reaching 33 percent of the technology organization. We set a goal to increase representation of women in technology roles at Intuit to 38 percent globally by FY25.*
*Data and goals do not include Credit Karma, which maintains separate record-keeping systems
Ethnicity Data 2022
While we have made progress in improving representation, we must do more. We set a goal to increase representation of underrepresented groups, those who identify as Black/African American, Hispanic/Latinx and Native American, Native Alaskan and Native Hawaiian, to 19 percent of our U.S. based workforce by FY25.*
*Data and goals do not include Credit Karma, which maintains separate record-keeping systems.
Pay equity is fundamental to our DEI strategy. We are committed to an ongoing focus on pay equity and the work we do twice a year to conduct a global, comprehensive analysis, make adjustments, and share the results to hold ourselves accountable and ensure continuous improvement. This includes a review of all job codes in which we have a sufficient number of employees for analysis and those employees have the same or similar job duties and compensation mix.
As of August 1, 2022, none of the identified job codes had statistically significant differences in pay between employees of different gender or between race/ethnicity in the U.S.
Empowering Women in Tech
We are proud of the continued progress we made in increasing the representation of women in technology. In FY22, we increased the percentage of women in our technology roles from 30% to 33%.
This is due in large part to the supportive structure we’ve cultivated through Tech Women @ Intuit. It’s a strategic initiative that offers women in technology roles the programs and initiatives that support their success throughout their career lifecycle, from just starting out to excelling in their craft.
Equity for underrepresented talent
The Racial Equity Advancement Leadership (REAL) Team was created in 2020 to understand the nuance of the Black employee experience and provide meaningful counsel to the company’s strategy, the team’s evolution will continue to inspire change. We recently expanded the team to include Hispanic/Latinx, Native American, Native Alaskan, Native Hawaiian and Asian employees to ensure the voices of underrepresented employees are heard.
In partnership with the REAL Team, our Talent Acquisition Team, people managers and with input from our 14 Employee Resource Groups, we are reexamining our hiring, retention, promotion and pay policies and practices to continue to attract talent from these underrepresented communities and foster more positive employee experiences once they are part of the Intuit family. This work is well underway. While we dedicated resources to increase representation of underrepresented communities at all levels, we acknowledge we did not meet our annual goal and have more work to do.
We continue to make progress in our ongoing initiative to apply inclusive design principles. Since FY21, we’ve made adjustments to products, training materials, marketing, and customer support resources. For example, our marketing campaigns reflect the diversity of our small-business customers. We've also removed harmful language that has historical roots in racism, oppression, and appropriation, as well as gendered language. In FY23, we’ll continue this work.
From a customer standpoint, our product development teams are exploring and experimenting with ideas for improving the QuickBooks and TurboTax experiences for customers who have long COVID. In the spring of 2022, the World Health Organization and other health authorities officially recognized this as a disability, inspiring us to look into how we can adapt our products.
Our teams have made progress embedding accessibility into our design requirements and code reviews. Over the past 12 months, our teams have driven significant accessibility improvements, including delivering an 86% reduction in accessibility issues for an 82% improvement in quality score on our websites.
Intuit’s Employee Resource Groups
Nearly a quarter of Intuit’s related workforce participate in Employee Resource Groups (ERGs) to drive high-impact programs, contribute to our DEI strategy and create an inclusive culture. These ERGs create community among those who identify as a specific demographic and their allies. They play an important role in building awareness of cultural diversity, identifying unconscious biases and initiating important conversations to drive meaningful change.
In FY22, three of our ERGs—including the Intuit Latinos, Military, and Asia Pacific Networks—came together to develop and pilot an ERG-sponsored mentorship program. The program’s goal is to accelerate the development of future leaders by sharing expertise, skills, perspectives, and leadership values through networking and collaboration opportunities. Building on the pilot’s success, we’ll launch mentorship more broadly in FY23.
Our 14 Employee Resource Groups:
Intuit Abilities Network | Intuit African Ancestry Network | Intuit Asia Pacific Network | Intuit Christian Network | Intuit Indian Network | Intuit Latinos Network | Intuit Military Network | Intuit Muslim Awareness Network | Intuit Next Generation Network | Intuit Pride Network | Intuit Women’s Network | Intuit Indigenous People’s Network | Intuit Arab Network (Israel) | Silver Network
We can’t move the needle on equity alone
To make meaningful strides in representation, we’re increasing the aperture for recruiting to ensure we’re employing diverse talent across every level of the organization. We’ve expanded our external talent acquisition network to include more than 40 universities and student organizations, key annual conferences, partner associations and more to gain access to top underrepresented community talent for all functions and levels of roles. We’re proud to partner with the following organizations.
Awards and Recognition
We’re incredibly proud to be recognized for our work supporting employees across the board.
Forbes’ Best Employers for Diversity 2022
Forbes’ #8 Best Employers for Women 2022
Fortune #15 Best Workplaces for Women 2022
Best Places to Work for LGBTQ+ Equality 2022
Best Places to Work for Disability Inclusion
Top Faith-Friendly Workplace
From Being An Undocumented Student To Becoming Intuit’s Front-End Engineer
In this article, Maria Martinez tells us how she got into tech as an undocumented student, and how Intuit helped her thrive in her career with good management practices and employee resource groups.
Celebrating Diversity and Hope Within the Latinx Community
The Intuit Latinos Network's goal is to celebrate Latinx culture at Intuit by uniting, cultivating and growing our employees while serving our customers and communities.
Building a Culture with Inclusive Forms of Power and Influence
At Intuit, diversity isn’t just something we do; it’s part of who we are. A diverse workforce that reflects our millions of customers is key to the empathy needed to solve our customers’ problems.
Corporate Responsibility Reports
These reports highlight our commitment to powering prosperity in the communities in which we work and live. Each annual Corporate Responsibility report is available below.