If you are buying a license to use Intuit software from someone other than Intuit or a well-known, trusted retailer, you should watch out for the following warning signs:
Previously registered software - If the product is being advertised as "used" or "previously registered," its license is generally not transferable. Any attempted resale would therefore be prohibited. If you have questions about a particular auction or a copy of Intuit software you received from an online seller, please contact Intuit via e-mail at firstname.lastname@example.org.
Restricted-use software - Restricted-use versions of Intuit software, such as academic, not-for-resale, hardware-prebundled or trial versions, may only be acquired by qualified users and generally cannot be resold. Sales of these versions on auction sites, so-called "discount software" sites or elsewhere, may violate the EULA and may not be permitted by law.
Multi-license packs - Some Intuit software products are available in 5- or 10-license packs or other configurations. As explained in the license terms, such packages cannot be broken up and sold separately.
"CD-ROM only" sales without proper packaging - Authentic Intuit software CDs that are sold by legitimate resellers are always packaged in Intuit-manufactured and branded packaging and never packaged for resale in plain-white sleeves or plastic jewel cases. Software offered for sale without legitimate Intuit-branded packaging may indicate that it is not genuine or legally licensed.
Additionally, authentic Intuit software CD-ROMs are always manufactured using a sophisticated printing process where the ink is screened directly onto the surface of the CD-ROM. Intuit does not use paper or plastic CD labels that merely stick to the top surface of the CD. Additionally, Intuit software is always manufactured on CD-ROM media, not so-called CD-R media -- a recordable disk medium that is typically used to "burn" copies of music and movies and which often has serial numbering on the plastic inner ring of the CD.
"Too good to be true" pricing - While some offers may seem like a "great deal," buyers may not get what they expect. Those victimized by purchasing counterfeit software may expose themselves to the risks noted above. Additionally, buyers will ultimately need to purchase a legitimate license (or licenses) to continue using the software lawfully. As the old adage says, "If it looks too good to be true, it usually is!"
What can you do if you unwittingly obtained pirated software?
Please report it to Intuit. We will investigate the source of the software and take appropriate action, where necessary. You can report piracy on our Report Piracy page