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Privacy rights and transparency report

CCPA Requirement Number of requests received* Number of requests complied with, whole or in part Number of requests denied Mean number of days to respond
The number of requests to know that the business received, complied with in whole or in part, and denied 151,073 149,778 1,295 6
The number of requests to delete that the business received, complied with in whole or in part, and denied 202,546 175,383 27,163 9
The number of requests to opt-out that the business received, complied with in whole or in part, and denied N/A - Intuit does not sell customer data
A business may choose to disclose the number of requests that it denied in whole or in part because the request was not verifiable, was not made by a consumer, called for information exempt from disclosure, or was denied on other grounds
Denied where request was not verifiable 4,569
Denied where request was not made by a consumer 0
Denied where request called for information exempt from disclosure 0
Denied where request denied on other grounds** 23,889
CCPA Requirement The number of requests to know that the business received, complied with in whole or in part, and denied
Number of requests received * 151,073
Number of requests denied 1,295
Mean number of days to respond 6
CCPA Requirement The number of requests to delete that the business received, complied with in whole or in part, and denied
Number of requests received * 202,456
Number of requests complied with, in whole or in part 175,383
Number of requests denied 27,163
Mean number of days to respond 9
CCPA Requirement A business may choose to disclose the number of requests that it denied in whole or in part because the request was not verifiable, was not made by a consumer, called for information exempt from disclosure, or was denied on other grounds
Denied where request was not verifiable 4,569
Denied where request was not made by a consumer 0
Denied where request called for information exempt from disclosure 0
Denied where request denied on other grounds** 23,889

*Reporting all requests received from US residents January 1, 2021 - December 31, 2021.

**Requests may be denied due to factors such as a customer's continued account activity after submitting a deletion request. In all such cases, the consumer was notified and provided a hyperlink where the consumer could submit a new delete request.

You can download Intuit's privacy rights and transparency report here.