Speaking and Listening

This year challenged us in unprecedented ways - some moments required us to communicate with clarity, and others with great vulnerability, in order to move forward together. The two-way dialogue between senior leaders and employees that we are committed to not only maintaining, but also continually deepening, helps promote transparency, engender respect, and build trust among employees at every level of our organization.

We bring this ethos to life into our ways of working, particularly through senior managers and leadership, to imbue a sense of camaraderie and transparency in moments of shared stress and adversity.

Feedback is a Gift

At a time when we are all navigating uncharted territory together, the voice of our employees is more important than ever. At Intuit, we provide a wide variety of channels – informal and formal - for employees to ask questions and share opinions. We do this because we believe feedback is one of the most valuable ways we can improve on ourselves, both in our functional expertise, but also how we work with our colleagues to support each through challenging times.

And it’s working. Our feedback and communications channels are one of the main drivers for new policy and practice adoption, as we continue to operate driven by the belief that our business is shaped by our employees, and that our employees must feel empowered in order to succeed.