This year challenged us in unprecedented ways - some moments required us to communicate with clarity, and others with great vulnerability, in order to move forward together. The two-way dialogue between senior leaders and employees that we are committed to not only maintaining, but also continually deepening, helps promote transparency, engender respect, and build trust among employees at every level of our organization.
We bring this ethos to life into our ways of working, particularly through senior managers and leadership, to imbue a sense of camaraderie and transparency in moments of shared stress and adversity.