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Where Employees Can Feel the Customer Impact of Their Work

Inspiring & Caring


Inspiring Our People

Making a Difference

From their first day working at Intuit, we strive to offer our employees a differentiated experience that gives them purpose. We believe that knowing your work is making a difference makes a big impact - not only on our customers and communities, but our employees too. Whether it is their core responsibilities or opportunities to stretch and volunteer - our employees know that they are solving important problems that will improve the lives of millions around the world.

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Love the focus on our We Care & Give Back value - it's really important to me. Our WCGB committee did a really great job with our week of service, despite COVID.
Anonymous, GPTW Survey October 2020

Solving Financial Prosperity Challenges

Intuit Canada partnered with Highline Beta to launch the Intuit Prosperity Accelerator, where a global cohort of tech startups will help solve financial prosperity challenges that Canadian consumers, self-employed and small businesses will be facing in the wake of COVID-19. We engaged employees across function and business units to build this program, and have given 18 of Intuit’s Innovation Catalysts the opportunity to work closely with founders to design and execute pilots that will make a real impact for Canadians.

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Employee Story 1

It is such a rewarding experience to be part of the Intuit Accelerator Program. Working alongside startups and supporting them through the program has been one of the many opportunities at Intuit to do meaningful work

Joanna Vernick Innovation Catalyst, Mississauga

Helping Canadians

Due to COVID-19, thousands of low-income Canadians who would normally prepare their taxes through Community Volunteer Income Tax Program (CVITP) clinics saw their appointments cancelled, leaving many of Canada’s most vulnerable people in need of a way to file their taxes. Intuit Canada and the Intuit Financial Freedom Foundation partnered with WoodGreen and Prosper Canada to launch a pilot program that allowed clinic users to learn to prepare their own taxes virtually. With the help of Intuit volunteers, coaching, mentoring, and more general support from trained volunteers will be made available by phone or video conference.

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Supporting Small Businesses

In these tough times, it’s important that we stand together to help each other and our communities when we can. Intuit joined GoFundMe’s Small Business Relief Initiative, giving all employees $50 to support a local SMB impacted by COVID-19. In Canada, we donate $25,000 across a number of small businesses. Hear from one of the beneficiaries.

Innovating Beyond Borders

As COVID-19 disrupted the world, Intuit’s customers faced new financial and technology challenges. Our Canadian team has stepped up in many ways, collaborating virtually from their homes, cross-functionally and across borders, to help our customers overcome new, unprecedented challenges around the globe. From Intuit Aid Assist, to real-time TurboTax chatbots – our employees used their talent to innovate quickly to make a difference for our customers when it mattered most.

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Connecting With Our Partners

This year, Intuit QuickBooks Canada launched our first-ever virtual conference. Get Connected brought together over 700 accounting professionals and 11 app partners for a one day virtual event highlighting the advances in QuickBooks and the ecosystem. It was an inspiring experience that sparked excitement in the community as we focused on how to develop resilience together during the pandemic. This virtual event delivered a unique online experience with 8 breakout sessions, a motivational keynote, product update announcements, mindfulness breaks, exhibit hall with QB booths and app partners, and a virtual happy hour to wrap up the day.

Prospering at Work and at Home

Bringing Your Whole Self to Work

We believe that every employee should be able to bring their whole self to work. Diversity and inclusion isn’t just something we talk about, It’s part of who we are - and this year forced us to pause and re-evaluate to ensure that we are showing up as best we can for all employees during a stressful year. Innovation cannot thrive unless a workforce is inclusive and supportive employees with a wide range of life experiences. We believe that inclusiveness drives empathy for each other and our customers. That’s why we continuously strive to create a workforce that reflects the demographics of those we serve, helping us create products that solve important problems and exceed expectations.

Our Commitment to Diversity, Equity and Inclusion (DEI)

This year, Intuit made bold and affirmative goals about our commitment to DEI. Our updated strategy declared a renewed commitment to supporting the intersections of Black, Indigenous, Latinx, and women in tech communities. In addition to a continued global pay equity analysis, Intuit has implemented inclusive leadership and anti-racist training, created the Racial Equity Advancement Leadership team, and welcomed both Sheldon Cummings, Chief Diversity Officer, and appointed Tekedra Mawakana, Waymo’s Chief Operating Officer, to our Board of Directors.

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Bringing Our Whole Selves to Work

The Intuit Ally Program is a global employee-run education initiative focusing on making the workplace a Safe Space for everyone. As we strive for equality and inclusion across all of our sites, we recognize that we need to create a workplace that lets everyone bring their whole-selves to work each day. As part of our continued commitment to building a culture of belonging, we held a number of virtual events and initiatives in support of our LGBTQ+ employees: we welcomed a new Pride ERG leader in Mississauga, recognized International Pronoun Day, centered POCs in our Pride celebration, and hosted an information session about Fostering LGBTQ2S Inclusive Work Environments.

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There is great emphasis put on: 1) Mental and emotional health 2) Bringing your entire self to work 3) Getting feedback and actively implementing changes 4) Growing and developing yourself

Investing in Wellness

Bringing your whole self to work holds new meaning while working from home. We heard from our employees that balancing work-life demands was among the greatest barriers to success in this time. With this in mind, we have doubled down on wellness offerings. We have expanded the Well-being for Life benefit, implemented company-wide Recharge Days, transitioned fitness programs to virtual, offered flexible work options, offered access to mindfulness programs.

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The benefits, especially as a response to the COVID-19 pandemic, have been very accommodating and generous. As an employee I'm very appreciative of the efforts the company has made to make me feel like I matter.

We Care and Give Back

At Intuit, “We Care and Give Back” is not only a key company value, but it’s a practice all of our employees are encouraged to undertake in both their work and home lives. Intuit not only helps communities directly, but we also have policies in place that empower our talent to support causes that matter most to them. We provide all full-time employees with 40 hours per calendar year that they can take away from work to participate in volunteer causes of their choice. Both our Edmonton and Mississauga employees participated in our fourth annual “Week of Service” – this year, taking our efforts virtual. Together, employees across the globe volunteered 3301 hours and donated US$106,681!

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Employee Story 1

What ‘We Care and Give Back has always meant to me is the chance to go and build stronger communities in the places we live and do business. I look at our current environment of social unrest and it gives me more reason to go and do more.

Mawuse Golokuma Edmonton Site Leader, Edmonton

Hiring and Developing

Where top talent can do the best work of their lives

Speaking & Listening

A Culture of Trust and Transparency

Inspiring & Caring

Where employees can feel the customer impact of their work

Thanking & Celebrating

It's all about the people