When was the last time you walked away from a web, app or phone experience with a service provider, raving about how much you enjoyed the experience? If you have, you’re one of the lucky few. Unfortunately, awesome customer experiences...
Intuit CEO Sasan Goodarzi joins the who’s who of leaders exploring AI, regulation, the future workforce and other tech trends Intuit CEO Sasan Goodarzi was among several dozen Fortune 500 leaders, tech entrepreneurs and investors who recently attended Fortune Brainstorm...
A chatbot should be more than a glorified interactive voice response system. When a customer asks an application for information or help, it shouldn’t matter how she phrases her request or whether she uses specific keywords—asking “Is my income keeping...
Imagine that you’ve joined the ranks of nearly 57 million self-employed workers here in the U.S., a growing and increasingly influential segment of today’s gig economy. Within a few short months, it’s time to pay your estimated taxes—something you’ve never...
Most people don’t react well to being told what to do—especially when it comes to their finances. Imagine this is you. As you can see in this (admittedly dramatic) mock example, we have a consumer that’s none too pleased to...
Advances in technology equip our data scientists and engineers with the tools they need to innovate, but it’s their passion, curiosity, and desire for real change that brings them to Intuit. Intuit’s lofty mission to “power prosperity around the world”...
Advances in technology equip our data scientists and engineers with the tools they need to innovate, but it’s their passion, curiosity, and desire for real change that brings them to Intuit. Intuit’s lofty mission to “power prosperity around the world”...
This year, we’ve declared several technology initiatives to help us achieve our bold and aspirational goal to become an AI-driven expert platform. This is an exciting next chapter in our transformational journey, as we look to uncover key insights to...
At Intuit, we consider ourselves a 35-year-old start-up. With a mindset of constant reinvention and self-disruption, we are continually looking to improve processes and move faster. Digital transformation is a framework helping us to deliver on these goals. Through digital...
Imagine a futuristic world in which the power of artificial intelligence is ubiquitous and humanized. Wondering about the size of your tax refund? No need to log onto a physical device—just ask your question aloud and an unseen virtual assistant immediately tells you the answer. When the news is good, the message is congratulatory: “Way to go! Your refund this...
When was the last time you walked away from a web, app or phone experience with a service provider, raving about how much you enjoyed the experience? If you have, you’re one of the lucky few. Unfortunately, awesome customer experiences... 
