News Intuit Statement In Response to Recent Media Stories Intuit is a customer driven company, and we take our relationship with our customers and our commitment to integrity very seriously. We are concerned by reports suggesting select call center agents recently may have provided inconsistent or inaccurate information to customers related to our Free File product. We are reviewing this issue and will take Written by Intuit Blog team Published May 10, 2019 - [Updated Jul 21, 2021] 0 min read Intuit is a customer driven company, and we take our relationship with our customers and our commitment to integrity very seriously. We are concerned by reports suggesting select call center agents recently may have provided inconsistent or inaccurate information to customers related to our Free File product. We are reviewing this issue and will take the appropriate action to hold accountable anyone who did not live up to our standards for accuracy and integrity in our communications. We are providing representatives with additional training on this topic. Previous Post Tech Talk: Intuit’s AI-Powered Tax Knowledge Engine Boosts Filers’ Confidence Next Post Intuit Proudly Supports Military, Veterans and Their Families Written by Intuit Blog team Our team of contributors loves to uncover inspiring stories and share helpful tips to help power your prosperity. Browse Related Articles Intuit Experts The Support to Grow your Tax and Bookkeeping Career, Your Way Intuit Experts Flexible Work that Works: Revolutionizing Tax and Bookkeeping Careers with Intuit Intuit Experts How to Become a CPA (A Comprehensive Guide) Intuit Experts 5 Weekend Accounting and Tax Jobs to Boost Your Income People & Culture Closing the gap for women in tech: why mentorship matters Social Responsibility Building Inclusion: supporting career transitions of veterans through mentorship Social Responsibility Building a strong network to grow your career Tech Innovation Global Engineering Days 2023 – a week on the road to beautiful code Global Stories How Intuit’s tech culture helped me grow as an individual and engineer Social Responsibility DEI: Powering prosperity for all