Global Stories Intuit Scores Big with Customer Service Awards in Asia Pacific Intuit’s customer success teams in Singapore and Australia took home nearly a half-dozen awards between them recently, with the Singapore team winning four in a single thrilling night. At an Oct. 6 event organized by the Contact Centre Association of Singapore, the Singapore Customer Success team servicing Rest of World (ROW) customers won the following Written by Intuit Blog team Published Nov 7, 2017 - [Updated Nov 9, 2022] 1 min read Intuit’s customer success teams in Singapore and Australia took home nearly a half-dozen awards between them recently, with the Singapore team winning four in a single thrilling night. At an Oct. 6 event organized by the Contact Centre Association of Singapore, the Singapore Customer Success team servicing Rest of World (ROW) customers won the following awards: GOLD: Best Customer Experience Delivered GOLD: Best Contact Center (under 20 seats) SILVER: Best In-House Program SILVER: Best Mystery Shopper Experience – Chat More than 220 companies competed for the awards across Singapore, Thailand, Philippines and Malaysia. Also in the running were multinational companies such as SingTel (Telecommunications), DHL (Logistics), SMRT (Singapore’s National Rail) and American Express (Banking), among others. At a hotel in Sydney on Oct. 25, the Australia Customer Success team took home top honors in the Australian Service Excellence Awards organized by the Customer Service Institute of Australia. The team was named the Winner for Service Excellence in a Small Contact Center (less than 20 seats). Again, competition was intense, with hundreds of entrants including Commonwealth Bank (Banking), SNP Security (Security), Western Downs Regional Council (Government), Superannuation (Government) and Australian Catholics (Religion & Education). “This recognition is not only a great testament to the superb service our ROW and Australia Customer Success teams are providing to our customers, but it also endorses our strong commitment in building Care as a differentiator in the respective markets we serve,” says Shirin Anne Wan, head of Customer Success in Asia Pacific and site leader at Intuit Singapore. Previous Post Intuit Welcomes New Chief Product and Design Officer Next Post Intuit Announces 2017 Global Firm Of The Future Winner Written by Intuit Blog team Our team of contributors loves to uncover inspiring stories and share helpful tips to help power your prosperity. Browse Related Articles Intuit Experts The Support to Grow your Tax and Bookkeeping Career, Your Way Intuit Experts Flexible Work that Works: Revolutionizing Tax and Bookkeeping Careers with Intuit Intuit Experts How to Become a CPA (A Comprehensive Guide) Intuit Experts 5 Weekend Accounting and Tax Jobs to Boost Your Income People & Culture Closing the gap for women in tech: why mentorship matters Social Responsibility Building Inclusion: supporting career transitions of veterans through mentorship Social Responsibility Building a strong network to grow your career Tech Innovation Global Engineering Days 2023 – a week on the road to beautiful code Global Stories How Intuit’s tech culture helped me grow as an individual and engineer Social Responsibility DEI: Powering prosperity for all