Senate Staff Report Finds “Free File Program Continues to Provide a Valuable Service to Millions of Americans”

Taxpayer Empowerment Intuit ecosystem lockup

Intuit is a founding member of the IRS Free File program. We have consistently and publicly supported recommendations and efforts to strengthen the program as part of our commitment to free tax preparation and our mission to empower individual taxpayers to manage their finances and receive every dollar they earned and deserve.

Intuit has for two decades provided free tax preparation and has helped taxpayers file more completely free tax returns than all other tax prep software companies combined. Over the last 5 years, 55 million taxpayers have paid nothing to file their tax returns using Intuit products.

The U.S. Senate’s Permanent Subcommittee on Investigations (PSI) has issued a staff memorandum on IRS Oversight of the Free File program, which notes the “Free File program continues to provide a valuable service for millions of Americans,” acknowledges Intuit’s voluntary investment in paid advertising of Free File, our email communication with customers beyond what is required, and reiterates findings by the previously published MITRE report and recommendations Intuit has supported, many of which are already enacted in the new MOU between FFA and IRS.