Intuit®: Official Blog > Innovation > Meet an Intuit Engineer – Liz Fiator

Meet an Intuit Engineer – Liz Fiator

Innovation Liz27

Liz is a Senior Software Developer at Intuit. She and her team are building a low code/no code platform at Intuit which not only enables non-technical product teams to build apps without writing code, but also streamlines work for developers.

How would you describe your role to another engineer?

LF: My role involves implementing and working on features that will bring whatever project I’m on to life. To some extent, it also involves defining those features and figuring out ways in which they can be implemented.

What is the most rewarding part of your role? When do you feel most fulfilled?

LF: The most rewarding part of my role is seeing an idea come to life. It’s always fascinating to me how an idea goes from conception to completion in engineering in general. The process of figuring out what all needs to be done and how things come together for something to be live is always challenging but rewarding. I feel fulfilled when something I work on is useful and in a way makes someone else’s life easier. 

What made you choose Intuit and why were you drawn to the company?

LF: Prior to joining, I heard a lot about Intuit’s culture and what made it a great place to work. There was a lot of talk about employees feeling they were making an impact, being fulfilled by getting their needs met and being happy to work here. Another thing that I heard a lot about was how previous employees regularly came back to Intuit because of its unique and healthy culture. 

What was the origin of the low code/no code platform?

LF: Only having developers be able to create experiences for customers can sometimes make it difficult for ideas to make it into production and that can mean a limited and predictable set of customer experiences. The team recognized this and it became important to eliminate these roadblocks and to make it easier for product teams to be innovative as well.

Why is it important that non-technical product teams are able to build apps?

LF: The main purpose of a no-code platform is to democratize the experience creation process. Not only that, it eliminates a lot of the pain points product teams encounter when development solely falls on engineers. Allowing non-technical people to create apps makes it easier for teams to experiment and figure out the best ideas and products for customers. 

Why is enabling product teams to deliver customer benefits with speed and scale so important for customers?

LF: The idea of delivering with speed is important because it ultimately allows product teams who are most familiar with the needs of customers to better meet those needs and to potentially unlock new ideas that will improve the customer experience. 

How might integrating AI into this project enhance customers’ experience?

LF: We’ve realized that a customer’s experience may be different from another customer’s experience, however, there is only so much product teams can do to figure how to personalize each customer’s experience. Our goal in integrating AI at some point is to make the experiences for our customers as personalized and dynamic as possible. 

What are you and the team most excited for in 2021?

LF: Delivering a product that enhances the product development process and enhances the customer experience. It’ll be satisfying to see something we are working on being a game-changer for teams and also power innovation.