Intuit Experts

A career with a company that recognizes your true worth

Nita Knowlton didn't think she could go from being a bookkeeper to a tax expert until she found Intuit and the support of management and peers.

Written by Nita Knowlton
Modified Mar 8, 2023
3 min read

I tried on a lot of different hats when I first started my career. I’ve done everything from bookkeeping to invoicing to keeping track of employees’ vacation time. But I felt unsatisfied, both professionally and personally. That’s when a friend suggested I pursue a career with Intuit. The company has given me the opportunities and confidence to reach my goals. Whether you’re a tax, bookkeeping, or financial expert, you’ll find meaningful work without giving up your work-life balance.

I was a bookkeeper who didn’t believe I could become a tax expert

I didn’t think I would be qualified to work at TurboTax because I wasn’t credentialed. But my friend who was already with Intuit said, “Nita, we hire credentialed and non-credentialed tax experts. You have the tax knowledge that can make a difference in our customers’ lives. When you apply to Intuit, we’ll help you determine where you’re at with tax support.” That’s all it took to get my career rolling!

Was I intimidated to get my enrolled agent credential? At first, yes. But Intuit was so helpful. They send you all the material needed to prepare for the exam, and there are dedicated places you can go to ask questions. The company provides unlimited quizzes, and on top of that they offer financial support to cover the cost of taking the exams. If you want to become an enrolled agent, there’s no better place to do it.

Intuit saw something in me that I didn’t

What was it that Intuit helped me recognize? My value. Because honestly, I don’t think I realized how much value I had until the company offered me my current position—I’m a TurboTax Live team lead—and the support to take on new challenges. Intuit’s culture is why this is an amazing place to work.

As a team lead, I help TurboTax Live associates provide tax & accounting advice to our customers. I’m a SelectTime employee, which means I work year-round, scheduling myself for a minimum of 30 hours a week. As a parent to a young child, the flexibility of a SelectTime position can’t be beat.

Management gives me the confidence I need

I can’t say enough about the support we get from managers. From receiving constructive feedback in my current role to being offered new, exciting opportunities within the company, my manager is always helping me find ways to grow.

Intuit boosted my self-esteem, and I want to pay it forward. I know what it’s like to be a new hire, and I’m appreciative of all the help Intuit has given me on my career journey. When I heard about a mentorship program being developed, I asked if I could bring my insight to the team putting it together—and they were so receptive to my ideas. You know what it made me realize? That I’m part of something bigger than myself here.

There’s never been a better time to join Intuit

Do you want a year-round position or something with fewer hours? Are you looking for your first career or a side gig while you build your own private practice? At Intuit, you can create your own path. We’re serving 100 million+ customers through TurboTax, QuickBooks, Credit Karma, and Mailchimp. Join our mission to power prosperity around the world. Learn more about Intuit’s expert opportunities now.

Nita Knowlton is a TurboTax Live team leader with an enrolled agent credential. Working remotely from her home in Atlanta, Georgia, Nita loves that she has the flexibility to take care of her child while also being part of a professional team that feels like a family. Together, they help customers and communities overcome their most important financial challenges.