At Intuit, we believe that you have choices about information that pertains to you or your business.
We provide all customers with options to manage the privacy of their personal information.
Update your privacy settings. You may update your privacy settings by visiting your account settings.
Correct your personal information. You can edit and correct certain personal information at any time by changing it directly in our products and services.
Access your personal information. You may download a copy of the personal information we have about you by visiting your account, the Intuit Privacy Center, or by calling us toll-free at 1 (877) 261-6470. If your inquiry is specific to Credit Karma, visit the Credit Karma Help Center (for US members), the Credit Karma UK Help Centre (for Credit Karma UK members), or the Credit Karma Canada Help Centre (for Credit Karma Canada members).If your inquiry is specific to Mailchimp, visit the Mailchimp Privacy Rights Request Page.
Delete your personal information. You may ask us to delete your personal information by visiting your account settings or the Intuit Privacy Center or calling us toll-free at 1 (877) 261-6470. If your inquiry is specific to Credit Karma, visit the Credit Karma Help Center (for US members), the Credit Karma UK Help Centre (for Credit Karma UK members), or the Credit Karma Canada Help Centre (for Credit Karma Canada members). If your inquiry is specific to Mailchimp, please visit the Mailchimp Privacy Rights Request Page.
Cookies and other tracking technologies. You may be able to opt-out of interest based advertising by visiting the NAI Opt-Out Page or the Choices Opt-Out Page (or the Digital Advertising Alliance of Canada Opt-Out Page, if you are based in Canada) or by visiting the Intuit Privacy Center. If you reside in California, Connecticut, Colorado or Virginia, please refer to the relevant sections below under Region and state-specific terms for more information about opting out of tracking for targeted advertising purposes,or opting-out of sales and/or sharing.
Manage marketing communications from us. To update your marketing communication preferences, you can go to the marketing preference tools in your account settings or you may use the links below. You may also click unsubscribe at the bottom of the marketing emails. If you receive marketing text messages from us through Intuit’s SMS shortcode program, you may opt out of receiving further marketing text messages from us by replying STOP to the message. We do not sell or share any personal information collected with third parties for their own marketing or advertising efforts.
For more information, please visit:
Intuit communications preferences
Credit Karma US and Credit Karma UK communications preferences
Mailchimp communications preferences
Depending on where you live, you may also have certain state- or country-specific rights with respect to your personal information. Please see the Region and state-specific terms section for your country, below.
To help protect privacy and the security of your personal information, you may be asked to provide additional information to verify your identity and/or ownership rights before we can fulfill your data rights request. If we cannot verify your identity or your ownership rights to the data, we may not be able to service your request until you provide proper documentation.
Unless you specifically ask us to delete your personal information, we retain your personal information as long as it is necessary to comply with our data retention requirements and provide you with services and the benefits of the Intuit Platform and successfully run our business. Even if you submit a deletion request, we may be required to maintain your personal information for as long as necessary to:
- comply with our legal or regulatory compliance needs (e.g., maintaining records of transactions you have made with us);
- to exercise, establish or defend legal claims; and/or
- to protect against fraudulent or abusive activity on our service.
This means we may keep different information for different periods. If your account is canceled because you haven’t used it for a long time, we may delete this information immediately.
There may be occasions where we are unable to fully delete, anonymize, or de-identify your personal information due to technical, legal, regulatory compliance, or other operational reasons. Where this is the case, we will take reasonable measures to securely isolate your personal information from any further processing until such time as we are able to delete, anonymize, or de-identify it.
International data transfers
Unless you have provided us with consent to transfer your personal information, US Tax Preparation Information shall be processed and stored in the United States in accordance with applicable law.
With the exception noted above, Intuit reserves the right to store and process your personal information in the United States and in any other country where Intuit or its affiliates, subsidiaries, or service providers operate facilities in accordance with and as permitted by applicable laws and regulations. Some of these countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective).
When we transfer, store or process personal information outside of your jurisdiction (including to or in the
United States, as described above), we take appropriate safeguards to require that your personal information remain protected in accordance with this Privacy Statement and applicable law.
Some of these recipients of your personal information are located in countries for which the European Commission and/or UK Government (as and where applicable) have issued adequacy decisions, which means that these countries are recognized as providing an adequate level of data protection under applicable UK and/or European data protection laws and the transfer is therefore permitted under Article 45 of the GDPR.
Other recipients of your personal information are located in countries outside the EEA and/or the UK that are not the subject of an adequacy decision (for example, the United States). In these cases, we may use the Standard Contractual Clauses approved by the European Commission or, as may be applicable, the International Data Transfer Agreement approved by the UK Government, to help ensure your personal information is protected. For more information on the transfer safeguards we rely on, please contact us by using the details in the “How to contact us” section below.
Although not relied on for data transfers, Intuit (excluding Credit Karma) complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union (EU), the United Kingdom (UK), and Switzerland to the United States. We are subject to the investigatory and enforcement powers of the Federal Trade Commission. You can find more information about Intuit’s and Mailchimp’s EU-U.S. and Swiss-U.S. Privacy Shield certification here.
Security of your personal information
We use reasonable physical, technical and organizational safeguards that are designed to protect your personal information. However, despite these controls, we cannot completely ensure or warrant the security of your personal information. You can find out more about how we protect your personal information here.
Changes to our Privacy Statements
From time to time we may change or update our Privacy Statement. We reserve the right to make changes or updates at any time. If we make material changes to the way we process your personal information, we will notify you by posting a notice in the Intuit Platform or on a community post; by sending you a notification; or by other means consistent with applicable law.
You can see when this Privacy Statement was last updated by checking the “last updated” date at the top of this Privacy Statement. Please review this Privacy Statement periodically to stay informed about how Intuit protects your privacy.
Our services are not intended for or directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have information from a child, please contact us.