Be part of the virtual network

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Use your expertise to help people

Build relationships with clients through features like screen share, chat, and live video from your own workspace.

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Earn extra money remotely

Earn an attractive hourly wage (plus overtime during peak hours)—100% from home.

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Tackle new challenges daily

Learn something new every day with Intuit's community of financial professionals (virtually) by your side.
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Supplemental income, year after year

Whether you’re brand new to Intuit or you’ve been with us for years, we have opportunities designed to fit your life. If you’re building your dream career, we’ll help you develop a path for growth. And if you’re just looking to pick up a few extra hours outside of your existing practice, we can create that schedule, too.

Join Intuit's growing team of virtual experts

Use your expertise to help people file their taxes or manage their books remotely
  • Credentialed experts welcome, not required

    We're looking for tax professionals with experience using tax software to prepare federal and state individual 1040 tax returns for clients. We provide equipment and training. 

    All levels are welcome, from tax associate to early career to experienced (certified public accountant, enrolled agent, practicing tax attorney). Bilingual proficiency (English/Spanish) is a plus.

    401K matching? You bet.

    We're proud to offer some of the best employee benefits around, including a 401K savings plan and the option to participate in our Employee Stock Purchase Plan.

    Grow your career with Intuit

    We have a number of positions available, including Tax Associate, Tax Expert, Team Lead, and Manager. Whatever your goal, we'll help you get there.

     "We fill a gap in the service needs of customers who need a little guidance." 
     – Christy, EA in Pennsylvania with 7 years of experience 

     "I’m excited to be part of the next big thing at TurboTax!" 
     – Kriss, EA in Florida with 30 years of experience 

     "I really feel like we’re building customers for life." 
     – Laura, CPA in California with 20 years of experience

  • To be considered, you'll need:

    One of the following: 
    • Active CPA credential (Certified Public Accountant) 
    • Active CPB credential (Certified Public Bookkeeper) 
    • Bachelors degree in Accounting/Finance 
    • 3+ years managing the books for a small business 

    Plus: 
    • QuickBooks Online ProAdvisor certification (at start date) 
    • Minimum 1 year experience with QuickBooks Online

    Benefits for QuickBooks Live bookkeepers

    We're proud to offer some of the best employee benefits around. QuickBooks Live bookkeepers are eligible for a benefits package that includes medical, dental, and vision, plus a 401K savings plan and the option to participate in our Employee Stock Purchase Plan.

    Add Intuit to your resume

    We have a full spectrum of positions available, from Associate Bookkeeper to Expert Bookkeeper to Manager. Whatever your goal, we'll help you get there.

    "My level of excitement went through the roof last week… This is what I've been waiting for, QuickBooks Online files to be working in. Like a kid in a candy store. Having a great time!" 
    —Jeni, QuickBooks Live Bookkeeper

Frequently Asked Questions

  • TurboTax Live FAQs

    What kind of support will I be providing customers?

    You’ll be helping our customers do their own taxes by providing expert guidance, tax explanations, and advice so they can file confidently with TurboTax.

    For example, many of our customers need help with reporting deductions, rental properties, etc., and you’ll be the tax expert they turn to for advice and reassurance. In some cases you may prepare their return, sign, and file their taxes.

    You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to take control of their finances.


    How will I be communicating with customers?

    You'll be talking to them through audio and video technology.

    During a typical call, a customer is signed into TurboTax, hears you through the phone, and sees you in a video (or SmartLook) window on their screen.

    Before you take any calls, we walk you through detailed training for your role.


    Where will I be working?

    This is a remote position where you work virtually, so you can choose the best location that suits you. Most of our credentialed tax experts work at home in an area where they can handle calls privately.

    Just because it’s remote doesn’t mean you’ll ever be on your own. Every day, you’ll work together with other tax experts to solve customers’ problems and maybe grow your own expertise.


    What equipment do I need for this position?

    As a credentialed tax expert, you will be receiving an Intuit laptop, preloaded with all of the tools and systems you will need to help customers. You will need a dedicated high-speed internet connection.

    For this role, it’s common for tax experts to set up a home office or an area with a desk and chair where they can handle calls.


    What equipment will Intuit provide?

    In addition to the all-in-one laptop, we’ll provide:

    - a video camera that you use for your video calls with customers
    - a backdrop (material that will serve as the background behind you during video calls)
    - and a headset


    Will there be training available?

    Yes, there will be thorough training on every aspect of the role, including:

    - detailed expectations for the role
    - the software you’ll use to conduct video calls with customers
    - how to handle common situations and more

    Training is approximately 1 full week (this includes 2 full weekends) to complete training, a mix of self-led and live sessions.

    At any point, whether it’s before, during, or after training, there will always be support available for you.


    What shifts are available?

    During the tax season, we offer work schedules on a first-come, first-serve basis around our operating hours. We serve our customers, 7 days a week from 5am to 9pm PT. You must be able to commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shifts) throughout the tax season.


    What does compensation look like?

    You will be paid per hour based on the state rates where you reside during seasonal employment. You are also eligible for a bonus paid out at the end of the season based upon performance. Performance depends on customer feedback, issue resolution, and completion of the assigned season.


    What is the hiring process?

    - If you are credentialed as a Certified Public Accountant, Enrolled Agent, or a practicing attorney, make sure your credentials are current, active, and in good standing.
    - If you are not credentialed, we are still hiring for a wide range of positions and encourage all tax professionals to apply.
    - Once you apply online, you will be contacted by a recruiter who will then complete a phone screen.
    - If you continue in the process, the recruiter will then email you an online link via HireVue to complete an assessment and video interview.

    You will also be required to pass a background check.


    Will Intuit provide E&O insurance? How will IRS correspondence be handled?

    Intuit has you covered! We have the plans in place to ensure that if any common issues arise, we have your back.



  • QuickBooks Live FAQs

    How does this service work?

    You'll work directly with customers through Intuit’s virtual bookkeeping tools, including video conferencing, messaging, and a client management portal. A customer schedules an appointment, and a bookkeeper (you!) works with them to manage their books.

    You'll be part of a small team that works with Intuit's customers—people using QuickBooks to manage their small businesses. When possible, you'll be paired with clients who work in industries that match your experience.

    Unlike a private bookkeeping practice, QuickBooks Live clients are technically Intuit's customers. That means we take care of appointment scheduling, time tracking, and admin tasks for you, so you can focus on what you do best—helping people navigate the financial challenges and opportunities that come with owning a small business.


    What specific tasks are part of this role?

    You’ll help our customers by doing their monthly bookkeeping in QuickBooks Online.

    Depending on the client, you might set up their books and chart of accounts, perform monthly categorization, do reconciliation, run reports (e.g., balance sheet and P&L statement), and/or close their books at the end of the year, among other general QuickBooks tasks.

    You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to take control of their finances.


    How will I communicate with customers?

    You’ll talk to them through a video call that relies on your landline phone and our SmartLook video technology.

    During a typical call, a customer signs into their QuickBooks account online, hears you through the phone, and sees you in a video (or SmartLook) window on their screen.

    Before you take any calls, we walk you through a detailed training for your role.

    You'll also use online messaging and tools to communicate with clients.


    Where will I be working?

    This is a remote position where you work virtually, so you can choose the best location that suits you. Most of our bookkeepers work at home in an area where they can take calls privately.

    It’s remote, but doesn’t mean you’ll be on your own. Every day, you’ll work together with other bookkeepers to help small businesses and add to your own expertise.


    What equipment do I need for this position?

    As a QuickBooks Live Bookkeeper, you'll receive an Intuit laptop, preloaded with all of the tools and systems needed to help customers. You'll just need a hardwire connection to the internet.

    For this role, it’s common for bookkeepers to set up a home office or an area with a desk and chair where they can take calls.


    What equipment will Intuit provide?

    In addition to the all-in-one laptop, we’ll provide:

    - a video camera that you use for your video calls with customers
    - a backdrop (material that will serve as the background behind you during video calls)


    Will there be training?

    Yes! Most bookkeepers complete training within 40 hours and start working with clients within a week.

    Training includes:

    - online, self-led courses
    - ongoing check-ins with your manager
    - detailed expectations for the role
    - the software you’ll use to conduct video calls with customers
    - how to handle common situations

    At any point, whether it’s before, during, or after training, there will always be support available for you.


    What shifts are available?

    We are looking to cover operating hours from 5AM to 5PM PST, Monday through Friday. You’ll be able to choose a schedule that best works for you by selecting from a variety of available shifts.


    What does compensation look like?

    You'll be paid hourly. Pay is determined by regional location, interview, and years of experience.


    What is the hiring process?

    First, make sure you meet all of the qualifications, and that your QuickBooks Online Certification (either Basic or Advanced Certification) is up to date. After you apply online, a recruiter will contact you for a phone screen. If you continue in the process, we'll reach out to set up additional interviews with our team. You will be required to pass a background check.

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Ready to connect?

 

 

If you have specific questions about TurboTax Live or QuickBooks Live, please contact joebaker@intuit.com

 

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