Background
These are the minimum requirements for all workers engaged to perform services for Intuit, or who have access to Intuit facilities, systems, or data, are expected to be screened in compliance with these requirements prior to the commencement of work. These standards outline how to meet Intuit’s screening requirements.
Agencies and Service Providers are expected to comply with all applicable federal, state, and local laws and regulations, including but not limited to the Fair Credit Reporting Act (“FCRA”), as well as any state laws that incorporate or expand upon the FCRA, in conducting background screenings. This obligation also includes all applicable international requirements imposed in the local jurisdiction. The foregoing includes any and all applicable “ban the box laws” regarding criminal background checks. If any conflicts in this document are identified, the applicable laws and regulations take precedence.
Applicability
Background screenings must be conducted for all workers who are engaged to perform services for Intuit, commensurate with their level of access to Intuit’s facilities, systems, and/or data. This requirement applies to direct contingent workers, service providers, and subcontractors.
Screening Expiration & Re-Screening
Intuit considers a pre-employment background screening report valid for six months from the date of completion. Any break in service following those six months will require a new background screening prior to re-joining the company as a returning worker.
All new workers should have a background screening report completed by their employer (Agency or Service Provider) prior to the start of their placement at Intuit or commencement of services for Intuit.
Identity & Work Authorization
Verification of Identity
Verify the identity of the worker to ensure they are who they claim to be in an effort to prevent fraud, identity theft, and ensure compliance with all applicable laws and regulations. As part of this process, all Agencies and Service Providers must perform a digital identity verification on all workers. To complete the digital identity verification process, a worker will need to provide a government-issued ID document, complete a video screening with facial recognition, and allow for information to be reviewed by their employer/background screening company. Agencies and Services Providers should further perform appropriate publicly available research as part of this process.
Global Sanctions & Enforcement
Verify that the worker is not listed on any major Global Sanctions and Enforcement list, indicating they are not a prohibited or restricted party. The Global Sanctions and Enforcement Check searches a comprehensive global list of government entities and sanctions to check if a worker is listed as a known prohibited or restricted party. The Global Sanctions and Enforcement Check covers regulations and sanctions lists from around the globe, including applicable country-specific sanction lists, law and regulatory enforcement (Asia-Pacific, Europe, North America, United Kingdom), and lists of debarred parties and high-profile persons.
Sanctions lists must include at a minimum, but are not limited to:
- Terrorist Watchlist
- Federal Financial Institutions Enforcement List
- Bureau of Industry and Security (BIS) Denied Persons List
- Federal Deposit Insurance Corporation (FDIC) Enforcement Decisions and Orders
- System for Award Management (SAM) Excluded Parties List
- Applicable local requirements (e.g. imposed by the E.U. within its jurisdiction).
- Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) and Blocked Persons List
- Office of Foreign Assets Control (OFAC) Non-SDN Consolidated Sanctions List
- Consolidated Canadian Autonomous Sanctions List
- UK HM Treasury Sanctions List
- EU Consolidated List
- Australia Department of Foreign Affairs and Trade Consolidated List
- Israel Ministry of Finance List
- Israel Ministry of Defense – Terrorism List
- Ministry of Home Affairs of India List
Criminal Felony & Misdemeanor
Conduct detailed criminal history searches, where permitted and in accordance with applicable law, to identify convictions (felonies, misdemeanors, or equivalent) or pending charges by searching judicial or police department records corresponding to the worker’s name, DOB (where permitted), address history, and all levels of criminal data reporting as indicated in the below screening requirements. Criminal histories should be evaluated only after a conditional job offer has been made and on a case-by-case basis consistent with Intuit’s risk assessment guidelines for placement and in accordance with applicable law.
Education
For positions where specific educational qualifications are a stated requirement for the role, verify the worker has achieved claimed qualifications including the highest degree, field of study, and dates of attendance. This verification should typically be conducted through a reputable background screening company or direct confirmation with the educational institution.
Employment
Verify the last/current employment including company, position, dates of service and eligibility for rehire.
Summary of Screening Requirements
The below screens are required for all US workers. If workers are located outside of the US, the equivalent search criteria is required where allowed by law. See country specific summaries for additional details.
| Screen | What to Screen | Acceptable Variance |
|---|---|---|
| Verification of Identity | Verify the identity of the worker to ensure they are who they claim to be. Agencies and service providers must perform digital identity verification. To complete this, a worker must provide a government-issued ID, complete a video screening with facial recognition, and allow for information review. | None; worker identity must be verified. |
| Global Sanctions & Enforcement | Verify that the worker’s name is not on the Global Sanctions & Enforcements list. At a minimum, the following lists must be checked: BIS Denied Persons List, OFAC SDN and SSI Lists, Terrorist Watchlist, Excluded Parties List, Federal Financial Institutions Enforcement List (for third parties and independent contractors), and FDIC. If a worker is outside of the US, include US lists plus the appropriate national watch lists for country of residence and work location. |
None. Any person with a name match must be successfully resolved and the match cleared as a false positive prior to placement at Intuit. |
| Criminal | Verify any relevant criminal data on worker based on residence(s) of worker and all levels of criminal data reporting including:
|
Consistent with applicable laws, Agencies and Service Providers shall use a risk based approach in determining appropriateness of placement at Intuit |
| Employment (If required by position) |
Verify current or last employment – dates, position, and reason for separation and eligibility for rehire. | Any discrepancies must be resolved before placement at Intuit. |
| Education (If required by position) |
Verify the highest degree achieved, area of study and dates of schooling. | Any discrepancies must be resolved before placement at Intuit. |
Adjudicating Findings
Agencies and Service Providers are expected to adjudicate background investigation findings for applicability of placement at Intuit on a case-by-case basis using a risk analysis that may include the nature of the work, the nature of the finding, relevance to the work, and any additional information provided by the worker or screening service.
When in doubt as to the appropriateness of placing workers at Intuit, the Agency or Service Providers should use their best judgment based on Intuit’s values and principles.
Criminal History Risk Analysis
The intent of conducting criminal history verification is to identify criminal history that relates to the work of Intuit or the safety and security of Intuit’s workplace, customers, data, databases, employees, and systems.
Agencies and Service Providers must adjudicate findings consistent with applicable laws and Intuit’s guidance. Listed below are records that are intended to be a guide but not inclusive of all circumstances. Workers' criminal histories should be evaluated on a case-by-case basis against their eligibility to perform work for Intuit and in accordance with applicable law.
| Low Risk Generally Acceptable Criminal History without Additional Risk Analysis |
Moderate Risk Requires Review & Risk Assessment |
High Risk Requires Review & Risk Assessment |
|---|---|---|
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Use of Subcontractors
For all subcontractors performing services that involve access to Intuit's systems, data, or premises, Agencies and Service Providers will ensure appropriate background screening is conducted. The scope of such screening will be commensurate with the sensitivity of the work and consistent with Intuit's background screening requirements. Agencies and Service Providers shall provide attestation of compliance upon request.
Maintaining Records of Screening Results
Agencies and Service Providers will maintain adequate records of screening, results and adjudication decisions for the length of worker assignment at Intuit plus 1 year and provide summary data to Intuit upon request.
Country Specific Screening Requirements
Australia Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify that the worker is authorized to work in the country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | See criminal history matrix | 7 years minimum from Australia Federal Police – National Police Check. |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Verify role, title and length of service | Current employer see employment note |
Canada Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | See criminal history matrix | 7 years minimum from Canadian Police Information Center |
| Education | Verify highest degree only - graduation date, institution and degree. | Current employer see employment note |
| Employment | Verify role, title and length of service | Current employer see education note |
India Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | See criminal history matrix | 7 years minimum |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Verify role, title and length of service | Current employer see employment note |
Ireland Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | See criminal history matrix | 7 years minimum based on public information search |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Verify role, title and length of service | Current employer see employment note |
Israel Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal | See criminal history matrix | 7 years minimum based on public information search |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Verify role, title and length of service | Current employer see employment note |
United Kingdom Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | - |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list. | - |
| Criminal | See criminal history matrix. | 7 years minimum based on standard disclosure from U.K. Criminal Records Bureau. |
United States Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | E-Verify required |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| SSN Trace | Used to search for additional names and locations of worker for the preceding 7 years. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | Verify 7 years misdemeanor and felony records at local jurisdiction, nationwide database, and nationwide federal search. | 7 years minimum |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Role, title and length of service | Current employer see employment note |
Other Countries Screening Requirements
| Screen | Criteria | Notes |
|---|---|---|
| Work Authorization | Verify worker is authorized to work in country. | E-Verify required |
| Identity Verification | Verify the identity of the worker by performing digital identity verification. | - |
| Global Sanctions & Enforcement | Verify worker not on list | - |
| Criminal Felony & Misdemeanor | See criminal history matrix | Verify 7 years minimum at local/state/federal level |
| Education | Verify highest degree only - graduation date, institution and degree. | See education matrix |
| Employment | Verify role, title and length of service | Current employer see employment note |
Version 1- August 2025